I got the ring and it’s absolutely stunning. She will absolutely love it! Thanks again for all the help! We possibly want to go to Australia for our honeymoon so we might even swing by for a visit. Thanks again!
Archives: Testimonials
I ordered an opal necklace based on a design I provided about fifteen years ago. The order was fulfilled and my wife was delighted with it.
Unfortunately it was stolen recently and I thought I would never be able to replicate the design.
Unfortunately it was stolen recently and I thought I would never be able to replicate the design.
I contacted opals direct and Rhys remembered the design!!! He even asked the original jeweller who had recently retired to remake the original design with a new opal.
The result is amazing – the setting is identical and the opal even more beautiful than the original one.
The financial element was easy and transparent and everything was dealt with easily and smoothly even from the UK.
Couldn’t recommend Rhys and the team at Opals Direct highly enough. Amazing!
PS My wife was delighted – and quite emotional. 😊
Nigel B.
A pleasure doing business with Opals Down Under. Their excellent reputation is well deserved and I recommend them as a trusted source for purchasing quality Australian opals.
Simon J.
Outstanding service, expedited mailing, and a beautiful gem that I will treasure. What more could you want.
Beth S.
“Dear Opals Down Under team,
I just wanted to say a huge and sincere thank you for giving my daughter, Indi, her dream birthday party today. The weather was far from ideal, but every single one of your staff were welcoming, accommodating and bubbly as we moved the party indoors.
Everyone went above and beyond to make the party a success. Thank you for being so easy-going about Pass the Parcel and cake decorating on your showroom floor and for allowing our face painter to set up under cover at the front door.
For our little six year old who spends every lunch time at school digging in the sandpit, hoping to find gems, this was the PERFECT celebration.
Thank you! Thank you! Thank you!
We appreciate you and we will definitely be back for more fossicking.”
Fiona C.
“Pendant arrived and it is truly as beautiful as you described! It was such a please working with you. You promptly replied and answered all questions. And the end result is magnificent!”
G. Summa
“I couldn’t be happier with the purchase everything was amazing from the piece to the delivery time wouldn’t complain about anything.”
Michael K.
“I have purchased quite a few Koroit opals from Opals Down Under. I have been buying quite a lot of opals lately but I usually find Opals Down Under have the best opal for the most reasonable price, And their shipping is outstanding. I get everything within 8 days. And they always look just as beautiful as they did in the pictures. Undoubtedly I will be buying more them.”
Nathaniel D.M
“It’s here and it’s more beautiful that I was expecting! Thank you, unboxing it felt like Christmas. Really appreciate your help with the postage too.
Wow, can’t stop looking at it to be honest, Opals are mesmerising.”
M. Brook
“I would like to tell you about my positive experience with both the customer service aspect and the quality of the piece(s).
First of all, Rhys Fox, Manager/Internet & Advertising Coordinator, was the most patient, professional individual. Rhys
is obviously highly educated about opals, custom settings and all things ODU.
I was not an easy customer to deal with. I didn’t read my communications from Rhys clearly, I was apprehensive about
spending money on unseen pieces and worried about the quality. Rhys clearly knows how to reassure customers and
provide a feeling of security and quality of pieces.
I am over the moon with my custom opal pendant and also the pendant(s) I purchased for my daughter. The pieces I have
purchased from ODU will be handed down (hopefully) for generations. My custom piece especially – I have wanted something like this for so many years and the research I did in the past turned up less than desirable stones and cost.
ODU far surpassed my expectations with both customer service and quality.
I am so grateful that Rhys did not throw in the towel with me and stuck by me until the end.
Thank you for your time in reading this email. Rhys is a total asset to ODU and I am going to be doing more business with ODU because I now NEED some opal earrings on a shepherd’s hook. I will be a customer forever and will be pleased to recommend your business to friends and family without hesitation.”
Katherine. P
“Just wanted to let you know I just received the delivery and all is well! The ring is gorgeous, I’m completely blown away by the craftsmanship. I sincerely thank you for the assistance through this entire process”.
J. Bishop
“Excellent product always love buying opal especially the mad colours that catches your eye. I buy my misses earrings each birthday or special occasion and the jewellery is made perfect and would love to buy more down the track, fast delivery, keep up the excellent work.”
Andrew. K
“The order arrived in good order yesterday, and both items look fantastic. As per usual, your website photos are realistic and honest representations. I always love looking at your great online showroom, and very much appreciate your exceptional customer service, as always. Happy Holidays to you and yours! I’ll be back :)”.
S. Schultz
My white opal pendant arrived in the mail today and i absolutely adore it! I will be wearing it for years to come! thank you!
I ordered an opal necklace based on a design I provided about fifteen years ago. The order was fulfilled and my wife was delighted with it.
Unfortunately it was stolen recently and I thought I would never be able to replicate the design.
Unfortunately it was stolen recently and I thought I would never be able to replicate the design.
I contacted opals direct and Rhys remembered the design!!! He even asked the original jeweller who had recently retired to remake the original design with a new opal.
The result is amazing – the setting is identical and the opal even more beautiful than the original one.
The financial element was easy and transparent and everything was dealt with easily and smoothly even from the UK.
Couldn’t recommend Rhys and the team at Opals Direct highly enough. Amazing!
PS My wife was delighted – and quite emotional. 😊
Nigel B.
A pleasure doing business with Opals Down Under. Their excellent reputation is well deserved and I recommend them as a trusted source for purchasing quality Australian opals.
Simon J.
Outstanding service, expedited mailing, and a beautiful gem that I will treasure. What more could you want.
Beth S.
“Dear Opals Down Under team,
I just wanted to say a huge and sincere thank you for giving my daughter, Indi, her dream birthday party today. The weather was far from ideal, but every single one of your staff were welcoming, accommodating and bubbly as we moved the party indoors.
Everyone went above and beyond to make the party a success. Thank you for being so easy-going about Pass the Parcel and cake decorating on your showroom floor and for allowing our face painter to set up under cover at the front door.
For our little six year old who spends every lunch time at school digging in the sandpit, hoping to find gems, this was the PERFECT celebration.
Thank you! Thank you! Thank you!
We appreciate you and we will definitely be back for more fossicking.”
Fiona C.
“Pendant arrived and it is truly as beautiful as you described! It was such a please working with you. You promptly replied and answered all questions. And the end result is magnificent!”
G. Summa
“I couldn’t be happier with the purchase everything was amazing from the piece to the delivery time wouldn’t complain about anything.”
Michael K.
“I have purchased quite a few Koroit opals from Opals Down Under. I have been buying quite a lot of opals lately but I usually find Opals Down Under have the best opal for the most reasonable price, And their shipping is outstanding. I get everything within 8 days. And they always look just as beautiful as they did in the pictures. Undoubtedly I will be buying more them.”
Nathaniel D.M
“It’s here and it’s more beautiful that I was expecting! Thank you, unboxing it felt like Christmas. Really appreciate your help with the postage too.
Wow, can’t stop looking at it to be honest, Opals are mesmerising.”
M. Brook
“I would like to tell you about my positive experience with both the customer service aspect and the quality of the piece(s).
First of all, Rhys Fox, Manager/Internet & Advertising Coordinator, was the most patient, professional individual. Rhys
is obviously highly educated about opals, custom settings and all things ODU.
I was not an easy customer to deal with. I didn’t read my communications from Rhys clearly, I was apprehensive about
spending money on unseen pieces and worried about the quality. Rhys clearly knows how to reassure customers and
provide a feeling of security and quality of pieces.
I am over the moon with my custom opal pendant and also the pendant(s) I purchased for my daughter. The pieces I have
purchased from ODU will be handed down (hopefully) for generations. My custom piece especially – I have wanted something like this for so many years and the research I did in the past turned up less than desirable stones and cost.
ODU far surpassed my expectations with both customer service and quality.
I am so grateful that Rhys did not throw in the towel with me and stuck by me until the end.
Thank you for your time in reading this email. Rhys is a total asset to ODU and I am going to be doing more business with ODU because I now NEED some opal earrings on a shepherd’s hook. I will be a customer forever and will be pleased to recommend your business to friends and family without hesitation.”
Katherine. P
“Just wanted to let you know I just received the delivery and all is well! The ring is gorgeous, I’m completely blown away by the craftsmanship. I sincerely thank you for the assistance through this entire process”.
J. Bishop
“Excellent product always love buying opal especially the mad colours that catches your eye. I buy my misses earrings each birthday or special occasion and the jewellery is made perfect and would love to buy more down the track, fast delivery, keep up the excellent work.”
Andrew. K
“The order arrived in good order yesterday, and both items look fantastic. As per usual, your website photos are realistic and honest representations. I always love looking at your great online showroom, and very much appreciate your exceptional customer service, as always. Happy Holidays to you and yours! I’ll be back :)”.
S. Schultz
I first discovered Opals Down Under while living in Santiago, Chile when a friend of mine purchased a set of gorgeous earrings. I was impressed by how easily it was to shop internationally with them. Back in the USA I made my own purchase. It arrived quickly and easily. The gorgeous earrings were just as they looked online. But in the end they didn’t work for me and I returned them for a full refund. Returning the item to Opals Down Under was easy and all communication with them has been wonderful. I certainly will be making another purchase with them soon!
I ordered an opal necklace based on a design I provided about fifteen years ago. The order was fulfilled and my wife was delighted with it.
Unfortunately it was stolen recently and I thought I would never be able to replicate the design.
Unfortunately it was stolen recently and I thought I would never be able to replicate the design.
I contacted opals direct and Rhys remembered the design!!! He even asked the original jeweller who had recently retired to remake the original design with a new opal.
The result is amazing – the setting is identical and the opal even more beautiful than the original one.
The financial element was easy and transparent and everything was dealt with easily and smoothly even from the UK.
Couldn’t recommend Rhys and the team at Opals Direct highly enough. Amazing!
PS My wife was delighted – and quite emotional. 😊
Nigel B.
A pleasure doing business with Opals Down Under. Their excellent reputation is well deserved and I recommend them as a trusted source for purchasing quality Australian opals.
Simon J.
Outstanding service, expedited mailing, and a beautiful gem that I will treasure. What more could you want.
Beth S.
“Dear Opals Down Under team,
I just wanted to say a huge and sincere thank you for giving my daughter, Indi, her dream birthday party today. The weather was far from ideal, but every single one of your staff were welcoming, accommodating and bubbly as we moved the party indoors.
Everyone went above and beyond to make the party a success. Thank you for being so easy-going about Pass the Parcel and cake decorating on your showroom floor and for allowing our face painter to set up under cover at the front door.
For our little six year old who spends every lunch time at school digging in the sandpit, hoping to find gems, this was the PERFECT celebration.
Thank you! Thank you! Thank you!
We appreciate you and we will definitely be back for more fossicking.”
Fiona C.
“Pendant arrived and it is truly as beautiful as you described! It was such a please working with you. You promptly replied and answered all questions. And the end result is magnificent!”
G. Summa
“I couldn’t be happier with the purchase everything was amazing from the piece to the delivery time wouldn’t complain about anything.”
Michael K.
“I have purchased quite a few Koroit opals from Opals Down Under. I have been buying quite a lot of opals lately but I usually find Opals Down Under have the best opal for the most reasonable price, And their shipping is outstanding. I get everything within 8 days. And they always look just as beautiful as they did in the pictures. Undoubtedly I will be buying more them.”
Nathaniel D.M
“It’s here and it’s more beautiful that I was expecting! Thank you, unboxing it felt like Christmas. Really appreciate your help with the postage too.
Wow, can’t stop looking at it to be honest, Opals are mesmerising.”
M. Brook
“I would like to tell you about my positive experience with both the customer service aspect and the quality of the piece(s).
First of all, Rhys Fox, Manager/Internet & Advertising Coordinator, was the most patient, professional individual. Rhys
is obviously highly educated about opals, custom settings and all things ODU.
I was not an easy customer to deal with. I didn’t read my communications from Rhys clearly, I was apprehensive about
spending money on unseen pieces and worried about the quality. Rhys clearly knows how to reassure customers and
provide a feeling of security and quality of pieces.
I am over the moon with my custom opal pendant and also the pendant(s) I purchased for my daughter. The pieces I have
purchased from ODU will be handed down (hopefully) for generations. My custom piece especially – I have wanted something like this for so many years and the research I did in the past turned up less than desirable stones and cost.
ODU far surpassed my expectations with both customer service and quality.
I am so grateful that Rhys did not throw in the towel with me and stuck by me until the end.
Thank you for your time in reading this email. Rhys is a total asset to ODU and I am going to be doing more business with ODU because I now NEED some opal earrings on a shepherd’s hook. I will be a customer forever and will be pleased to recommend your business to friends and family without hesitation.”
Katherine. P
“Just wanted to let you know I just received the delivery and all is well! The ring is gorgeous, I’m completely blown away by the craftsmanship. I sincerely thank you for the assistance through this entire process”.
J. Bishop
“Excellent product always love buying opal especially the mad colours that catches your eye. I buy my misses earrings each birthday or special occasion and the jewellery is made perfect and would love to buy more down the track, fast delivery, keep up the excellent work.”
Andrew. K
“The order arrived in good order yesterday, and both items look fantastic. As per usual, your website photos are realistic and honest representations. I always love looking at your great online showroom, and very much appreciate your exceptional customer service, as always. Happy Holidays to you and yours! I’ll be back :)”.
S. Schultz
Package received, and these are gorgeous – exactly what I was hoping for. Thank you!
I ordered an opal necklace based on a design I provided about fifteen years ago. The order was fulfilled and my wife was delighted with it.
Unfortunately it was stolen recently and I thought I would never be able to replicate the design.
Unfortunately it was stolen recently and I thought I would never be able to replicate the design.
I contacted opals direct and Rhys remembered the design!!! He even asked the original jeweller who had recently retired to remake the original design with a new opal.
The result is amazing – the setting is identical and the opal even more beautiful than the original one.
The financial element was easy and transparent and everything was dealt with easily and smoothly even from the UK.
Couldn’t recommend Rhys and the team at Opals Direct highly enough. Amazing!
PS My wife was delighted – and quite emotional. 😊
Nigel B.
A pleasure doing business with Opals Down Under. Their excellent reputation is well deserved and I recommend them as a trusted source for purchasing quality Australian opals.
Simon J.
Outstanding service, expedited mailing, and a beautiful gem that I will treasure. What more could you want.
Beth S.
“Dear Opals Down Under team,
I just wanted to say a huge and sincere thank you for giving my daughter, Indi, her dream birthday party today. The weather was far from ideal, but every single one of your staff were welcoming, accommodating and bubbly as we moved the party indoors.
Everyone went above and beyond to make the party a success. Thank you for being so easy-going about Pass the Parcel and cake decorating on your showroom floor and for allowing our face painter to set up under cover at the front door.
For our little six year old who spends every lunch time at school digging in the sandpit, hoping to find gems, this was the PERFECT celebration.
Thank you! Thank you! Thank you!
We appreciate you and we will definitely be back for more fossicking.”
Fiona C.
“Pendant arrived and it is truly as beautiful as you described! It was such a please working with you. You promptly replied and answered all questions. And the end result is magnificent!”
G. Summa
“I couldn’t be happier with the purchase everything was amazing from the piece to the delivery time wouldn’t complain about anything.”
Michael K.
“I have purchased quite a few Koroit opals from Opals Down Under. I have been buying quite a lot of opals lately but I usually find Opals Down Under have the best opal for the most reasonable price, And their shipping is outstanding. I get everything within 8 days. And they always look just as beautiful as they did in the pictures. Undoubtedly I will be buying more them.”
Nathaniel D.M
“It’s here and it’s more beautiful that I was expecting! Thank you, unboxing it felt like Christmas. Really appreciate your help with the postage too.
Wow, can’t stop looking at it to be honest, Opals are mesmerising.”
M. Brook
“I would like to tell you about my positive experience with both the customer service aspect and the quality of the piece(s).
First of all, Rhys Fox, Manager/Internet & Advertising Coordinator, was the most patient, professional individual. Rhys
is obviously highly educated about opals, custom settings and all things ODU.
I was not an easy customer to deal with. I didn’t read my communications from Rhys clearly, I was apprehensive about
spending money on unseen pieces and worried about the quality. Rhys clearly knows how to reassure customers and
provide a feeling of security and quality of pieces.
I am over the moon with my custom opal pendant and also the pendant(s) I purchased for my daughter. The pieces I have
purchased from ODU will be handed down (hopefully) for generations. My custom piece especially – I have wanted something like this for so many years and the research I did in the past turned up less than desirable stones and cost.
ODU far surpassed my expectations with both customer service and quality.
I am so grateful that Rhys did not throw in the towel with me and stuck by me until the end.
Thank you for your time in reading this email. Rhys is a total asset to ODU and I am going to be doing more business with ODU because I now NEED some opal earrings on a shepherd’s hook. I will be a customer forever and will be pleased to recommend your business to friends and family without hesitation.”
Katherine. P
“Just wanted to let you know I just received the delivery and all is well! The ring is gorgeous, I’m completely blown away by the craftsmanship. I sincerely thank you for the assistance through this entire process”.
J. Bishop
“Excellent product always love buying opal especially the mad colours that catches your eye. I buy my misses earrings each birthday or special occasion and the jewellery is made perfect and would love to buy more down the track, fast delivery, keep up the excellent work.”
Andrew. K
“The order arrived in good order yesterday, and both items look fantastic. As per usual, your website photos are realistic and honest representations. I always love looking at your great online showroom, and very much appreciate your exceptional customer service, as always. Happy Holidays to you and yours! I’ll be back :)”.
S. Schultz
Pendant has arrived and the colours really stand out, fantastic.
I ordered an opal necklace based on a design I provided about fifteen years ago. The order was fulfilled and my wife was delighted with it.
Unfortunately it was stolen recently and I thought I would never be able to replicate the design.
Unfortunately it was stolen recently and I thought I would never be able to replicate the design.
I contacted opals direct and Rhys remembered the design!!! He even asked the original jeweller who had recently retired to remake the original design with a new opal.
The result is amazing – the setting is identical and the opal even more beautiful than the original one.
The financial element was easy and transparent and everything was dealt with easily and smoothly even from the UK.
Couldn’t recommend Rhys and the team at Opals Direct highly enough. Amazing!
PS My wife was delighted – and quite emotional. 😊
Nigel B.
A pleasure doing business with Opals Down Under. Their excellent reputation is well deserved and I recommend them as a trusted source for purchasing quality Australian opals.
Simon J.
Outstanding service, expedited mailing, and a beautiful gem that I will treasure. What more could you want.
Beth S.
“Dear Opals Down Under team,
I just wanted to say a huge and sincere thank you for giving my daughter, Indi, her dream birthday party today. The weather was far from ideal, but every single one of your staff were welcoming, accommodating and bubbly as we moved the party indoors.
Everyone went above and beyond to make the party a success. Thank you for being so easy-going about Pass the Parcel and cake decorating on your showroom floor and for allowing our face painter to set up under cover at the front door.
For our little six year old who spends every lunch time at school digging in the sandpit, hoping to find gems, this was the PERFECT celebration.
Thank you! Thank you! Thank you!
We appreciate you and we will definitely be back for more fossicking.”
Fiona C.
“Pendant arrived and it is truly as beautiful as you described! It was such a please working with you. You promptly replied and answered all questions. And the end result is magnificent!”
G. Summa
“I couldn’t be happier with the purchase everything was amazing from the piece to the delivery time wouldn’t complain about anything.”
Michael K.
“I have purchased quite a few Koroit opals from Opals Down Under. I have been buying quite a lot of opals lately but I usually find Opals Down Under have the best opal for the most reasonable price, And their shipping is outstanding. I get everything within 8 days. And they always look just as beautiful as they did in the pictures. Undoubtedly I will be buying more them.”
Nathaniel D.M
“It’s here and it’s more beautiful that I was expecting! Thank you, unboxing it felt like Christmas. Really appreciate your help with the postage too.
Wow, can’t stop looking at it to be honest, Opals are mesmerising.”
M. Brook
“I would like to tell you about my positive experience with both the customer service aspect and the quality of the piece(s).
First of all, Rhys Fox, Manager/Internet & Advertising Coordinator, was the most patient, professional individual. Rhys
is obviously highly educated about opals, custom settings and all things ODU.
I was not an easy customer to deal with. I didn’t read my communications from Rhys clearly, I was apprehensive about
spending money on unseen pieces and worried about the quality. Rhys clearly knows how to reassure customers and
provide a feeling of security and quality of pieces.
I am over the moon with my custom opal pendant and also the pendant(s) I purchased for my daughter. The pieces I have
purchased from ODU will be handed down (hopefully) for generations. My custom piece especially – I have wanted something like this for so many years and the research I did in the past turned up less than desirable stones and cost.
ODU far surpassed my expectations with both customer service and quality.
I am so grateful that Rhys did not throw in the towel with me and stuck by me until the end.
Thank you for your time in reading this email. Rhys is a total asset to ODU and I am going to be doing more business with ODU because I now NEED some opal earrings on a shepherd’s hook. I will be a customer forever and will be pleased to recommend your business to friends and family without hesitation.”
Katherine. P
“Just wanted to let you know I just received the delivery and all is well! The ring is gorgeous, I’m completely blown away by the craftsmanship. I sincerely thank you for the assistance through this entire process”.
J. Bishop
“Excellent product always love buying opal especially the mad colours that catches your eye. I buy my misses earrings each birthday or special occasion and the jewellery is made perfect and would love to buy more down the track, fast delivery, keep up the excellent work.”
Andrew. K
“The order arrived in good order yesterday, and both items look fantastic. As per usual, your website photos are realistic and honest representations. I always love looking at your great online showroom, and very much appreciate your exceptional customer service, as always. Happy Holidays to you and yours! I’ll be back :)”.
S. Schultz
The package arrived yesterday, and it is amazing!!!! Love the product and the personal treatment has been excellent!
I ordered an opal necklace based on a design I provided about fifteen years ago. The order was fulfilled and my wife was delighted with it.
Unfortunately it was stolen recently and I thought I would never be able to replicate the design.
Unfortunately it was stolen recently and I thought I would never be able to replicate the design.
I contacted opals direct and Rhys remembered the design!!! He even asked the original jeweller who had recently retired to remake the original design with a new opal.
The result is amazing – the setting is identical and the opal even more beautiful than the original one.
The financial element was easy and transparent and everything was dealt with easily and smoothly even from the UK.
Couldn’t recommend Rhys and the team at Opals Direct highly enough. Amazing!
PS My wife was delighted – and quite emotional. 😊
Nigel B.
A pleasure doing business with Opals Down Under. Their excellent reputation is well deserved and I recommend them as a trusted source for purchasing quality Australian opals.
Simon J.
Outstanding service, expedited mailing, and a beautiful gem that I will treasure. What more could you want.
Beth S.
“Dear Opals Down Under team,
I just wanted to say a huge and sincere thank you for giving my daughter, Indi, her dream birthday party today. The weather was far from ideal, but every single one of your staff were welcoming, accommodating and bubbly as we moved the party indoors.
Everyone went above and beyond to make the party a success. Thank you for being so easy-going about Pass the Parcel and cake decorating on your showroom floor and for allowing our face painter to set up under cover at the front door.
For our little six year old who spends every lunch time at school digging in the sandpit, hoping to find gems, this was the PERFECT celebration.
Thank you! Thank you! Thank you!
We appreciate you and we will definitely be back for more fossicking.”
Fiona C.
“Pendant arrived and it is truly as beautiful as you described! It was such a please working with you. You promptly replied and answered all questions. And the end result is magnificent!”
G. Summa
“I couldn’t be happier with the purchase everything was amazing from the piece to the delivery time wouldn’t complain about anything.”
Michael K.
“I have purchased quite a few Koroit opals from Opals Down Under. I have been buying quite a lot of opals lately but I usually find Opals Down Under have the best opal for the most reasonable price, And their shipping is outstanding. I get everything within 8 days. And they always look just as beautiful as they did in the pictures. Undoubtedly I will be buying more them.”
Nathaniel D.M
“It’s here and it’s more beautiful that I was expecting! Thank you, unboxing it felt like Christmas. Really appreciate your help with the postage too.
Wow, can’t stop looking at it to be honest, Opals are mesmerising.”
M. Brook
“I would like to tell you about my positive experience with both the customer service aspect and the quality of the piece(s).
First of all, Rhys Fox, Manager/Internet & Advertising Coordinator, was the most patient, professional individual. Rhys
is obviously highly educated about opals, custom settings and all things ODU.
I was not an easy customer to deal with. I didn’t read my communications from Rhys clearly, I was apprehensive about
spending money on unseen pieces and worried about the quality. Rhys clearly knows how to reassure customers and
provide a feeling of security and quality of pieces.
I am over the moon with my custom opal pendant and also the pendant(s) I purchased for my daughter. The pieces I have
purchased from ODU will be handed down (hopefully) for generations. My custom piece especially – I have wanted something like this for so many years and the research I did in the past turned up less than desirable stones and cost.
ODU far surpassed my expectations with both customer service and quality.
I am so grateful that Rhys did not throw in the towel with me and stuck by me until the end.
Thank you for your time in reading this email. Rhys is a total asset to ODU and I am going to be doing more business with ODU because I now NEED some opal earrings on a shepherd’s hook. I will be a customer forever and will be pleased to recommend your business to friends and family without hesitation.”
Katherine. P
“Just wanted to let you know I just received the delivery and all is well! The ring is gorgeous, I’m completely blown away by the craftsmanship. I sincerely thank you for the assistance through this entire process”.
J. Bishop
“Excellent product always love buying opal especially the mad colours that catches your eye. I buy my misses earrings each birthday or special occasion and the jewellery is made perfect and would love to buy more down the track, fast delivery, keep up the excellent work.”
Andrew. K
“The order arrived in good order yesterday, and both items look fantastic. As per usual, your website photos are realistic and honest representations. I always love looking at your great online showroom, and very much appreciate your exceptional customer service, as always. Happy Holidays to you and yours! I’ll be back :)”.
S. Schultz
The opal arrived today and it’s just beautiful–just what I was looking for. Your description is right on the mark, and the paperwork that accompanied the stone is so professional. Being a first time customer, you have made me into a believing customer and I will return. Thank you so very much.
I ordered an opal necklace based on a design I provided about fifteen years ago. The order was fulfilled and my wife was delighted with it.
Unfortunately it was stolen recently and I thought I would never be able to replicate the design.
Unfortunately it was stolen recently and I thought I would never be able to replicate the design.
I contacted opals direct and Rhys remembered the design!!! He even asked the original jeweller who had recently retired to remake the original design with a new opal.
The result is amazing – the setting is identical and the opal even more beautiful than the original one.
The financial element was easy and transparent and everything was dealt with easily and smoothly even from the UK.
Couldn’t recommend Rhys and the team at Opals Direct highly enough. Amazing!
PS My wife was delighted – and quite emotional. 😊
Nigel B.
A pleasure doing business with Opals Down Under. Their excellent reputation is well deserved and I recommend them as a trusted source for purchasing quality Australian opals.
Simon J.
Outstanding service, expedited mailing, and a beautiful gem that I will treasure. What more could you want.
Beth S.
“Dear Opals Down Under team,
I just wanted to say a huge and sincere thank you for giving my daughter, Indi, her dream birthday party today. The weather was far from ideal, but every single one of your staff were welcoming, accommodating and bubbly as we moved the party indoors.
Everyone went above and beyond to make the party a success. Thank you for being so easy-going about Pass the Parcel and cake decorating on your showroom floor and for allowing our face painter to set up under cover at the front door.
For our little six year old who spends every lunch time at school digging in the sandpit, hoping to find gems, this was the PERFECT celebration.
Thank you! Thank you! Thank you!
We appreciate you and we will definitely be back for more fossicking.”
Fiona C.
“Pendant arrived and it is truly as beautiful as you described! It was such a please working with you. You promptly replied and answered all questions. And the end result is magnificent!”
G. Summa
“I couldn’t be happier with the purchase everything was amazing from the piece to the delivery time wouldn’t complain about anything.”
Michael K.
“I have purchased quite a few Koroit opals from Opals Down Under. I have been buying quite a lot of opals lately but I usually find Opals Down Under have the best opal for the most reasonable price, And their shipping is outstanding. I get everything within 8 days. And they always look just as beautiful as they did in the pictures. Undoubtedly I will be buying more them.”
Nathaniel D.M
“It’s here and it’s more beautiful that I was expecting! Thank you, unboxing it felt like Christmas. Really appreciate your help with the postage too.
Wow, can’t stop looking at it to be honest, Opals are mesmerising.”
M. Brook
“I would like to tell you about my positive experience with both the customer service aspect and the quality of the piece(s).
First of all, Rhys Fox, Manager/Internet & Advertising Coordinator, was the most patient, professional individual. Rhys
is obviously highly educated about opals, custom settings and all things ODU.
I was not an easy customer to deal with. I didn’t read my communications from Rhys clearly, I was apprehensive about
spending money on unseen pieces and worried about the quality. Rhys clearly knows how to reassure customers and
provide a feeling of security and quality of pieces.
I am over the moon with my custom opal pendant and also the pendant(s) I purchased for my daughter. The pieces I have
purchased from ODU will be handed down (hopefully) for generations. My custom piece especially – I have wanted something like this for so many years and the research I did in the past turned up less than desirable stones and cost.
ODU far surpassed my expectations with both customer service and quality.
I am so grateful that Rhys did not throw in the towel with me and stuck by me until the end.
Thank you for your time in reading this email. Rhys is a total asset to ODU and I am going to be doing more business with ODU because I now NEED some opal earrings on a shepherd’s hook. I will be a customer forever and will be pleased to recommend your business to friends and family without hesitation.”
Katherine. P
“Just wanted to let you know I just received the delivery and all is well! The ring is gorgeous, I’m completely blown away by the craftsmanship. I sincerely thank you for the assistance through this entire process”.
J. Bishop
“Excellent product always love buying opal especially the mad colours that catches your eye. I buy my misses earrings each birthday or special occasion and the jewellery is made perfect and would love to buy more down the track, fast delivery, keep up the excellent work.”
Andrew. K
“The order arrived in good order yesterday, and both items look fantastic. As per usual, your website photos are realistic and honest representations. I always love looking at your great online showroom, and very much appreciate your exceptional customer service, as always. Happy Holidays to you and yours! I’ll be back :)”.
S. Schultz
Outstanding. Took the grandkids here for fossicking and well worth it. They can spend ages looking for various gemstones in 2 gravel pits and a sand pit. 1 pit is covered for all weather. On weekends the jeweller is not working but we were treated to an interesting talk and viewing of the opals by the Assistant Manager. My younger Granddaughter was not tall enough and an observant and helpful worker brought out a step stool for her. I was apologetic about the sunscreen she smeared all over the glass as she leaned on it but it was no problem to them. The grounds are nice I can imagine taking a picnic there. Would have to check if that is ok. Plenty of photo props for the kids and lush areas. Light refreshments are available with a coffee machine and cold drinks plus you can buy a packet of biscuits. You can buy plastic containers in two sizes and whatever gemstones fit in from the fossicking can be taken home. Children can dig out many then select the best ones. They can compare them against the chart provided to learn their names and try to find each one. I would advise parents to get a container for themselves. it is very tempting to get bossy about which rocks the kids should keep there are many beautiful samples. The rocks are tactile and interesting. You can wash them there but we saved it for the next day and got to wash and dry them and relive the fun over again. It is a very tactile experience. Plenty of affordable shop items for those who can’t stretch to an opal. (That was us ha ha). My Grandies were 11 and 5 and both loved it. I saw plenty of dads having a good dig too. Will definitely take them again. Staff were very welcoming and patient. An excellent outing. Next time I will take my parents and grandkids. It’s definitely a great intergenerational experience.
I ordered an opal necklace based on a design I provided about fifteen years ago. The order was fulfilled and my wife was delighted with it.
Unfortunately it was stolen recently and I thought I would never be able to replicate the design.
Unfortunately it was stolen recently and I thought I would never be able to replicate the design.
I contacted opals direct and Rhys remembered the design!!! He even asked the original jeweller who had recently retired to remake the original design with a new opal.
The result is amazing – the setting is identical and the opal even more beautiful than the original one.
The financial element was easy and transparent and everything was dealt with easily and smoothly even from the UK.
Couldn’t recommend Rhys and the team at Opals Direct highly enough. Amazing!
PS My wife was delighted – and quite emotional. 😊
Nigel B.
A pleasure doing business with Opals Down Under. Their excellent reputation is well deserved and I recommend them as a trusted source for purchasing quality Australian opals.
Simon J.
Outstanding service, expedited mailing, and a beautiful gem that I will treasure. What more could you want.
Beth S.
“Dear Opals Down Under team,
I just wanted to say a huge and sincere thank you for giving my daughter, Indi, her dream birthday party today. The weather was far from ideal, but every single one of your staff were welcoming, accommodating and bubbly as we moved the party indoors.
Everyone went above and beyond to make the party a success. Thank you for being so easy-going about Pass the Parcel and cake decorating on your showroom floor and for allowing our face painter to set up under cover at the front door.
For our little six year old who spends every lunch time at school digging in the sandpit, hoping to find gems, this was the PERFECT celebration.
Thank you! Thank you! Thank you!
We appreciate you and we will definitely be back for more fossicking.”
Fiona C.
“Pendant arrived and it is truly as beautiful as you described! It was such a please working with you. You promptly replied and answered all questions. And the end result is magnificent!”
G. Summa
“I couldn’t be happier with the purchase everything was amazing from the piece to the delivery time wouldn’t complain about anything.”
Michael K.
“I have purchased quite a few Koroit opals from Opals Down Under. I have been buying quite a lot of opals lately but I usually find Opals Down Under have the best opal for the most reasonable price, And their shipping is outstanding. I get everything within 8 days. And they always look just as beautiful as they did in the pictures. Undoubtedly I will be buying more them.”
Nathaniel D.M
“It’s here and it’s more beautiful that I was expecting! Thank you, unboxing it felt like Christmas. Really appreciate your help with the postage too.
Wow, can’t stop looking at it to be honest, Opals are mesmerising.”
M. Brook
“I would like to tell you about my positive experience with both the customer service aspect and the quality of the piece(s).
First of all, Rhys Fox, Manager/Internet & Advertising Coordinator, was the most patient, professional individual. Rhys
is obviously highly educated about opals, custom settings and all things ODU.
I was not an easy customer to deal with. I didn’t read my communications from Rhys clearly, I was apprehensive about
spending money on unseen pieces and worried about the quality. Rhys clearly knows how to reassure customers and
provide a feeling of security and quality of pieces.
I am over the moon with my custom opal pendant and also the pendant(s) I purchased for my daughter. The pieces I have
purchased from ODU will be handed down (hopefully) for generations. My custom piece especially – I have wanted something like this for so many years and the research I did in the past turned up less than desirable stones and cost.
ODU far surpassed my expectations with both customer service and quality.
I am so grateful that Rhys did not throw in the towel with me and stuck by me until the end.
Thank you for your time in reading this email. Rhys is a total asset to ODU and I am going to be doing more business with ODU because I now NEED some opal earrings on a shepherd’s hook. I will be a customer forever and will be pleased to recommend your business to friends and family without hesitation.”
Katherine. P
“Just wanted to let you know I just received the delivery and all is well! The ring is gorgeous, I’m completely blown away by the craftsmanship. I sincerely thank you for the assistance through this entire process”.
J. Bishop
“Excellent product always love buying opal especially the mad colours that catches your eye. I buy my misses earrings each birthday or special occasion and the jewellery is made perfect and would love to buy more down the track, fast delivery, keep up the excellent work.”
Andrew. K
“The order arrived in good order yesterday, and both items look fantastic. As per usual, your website photos are realistic and honest representations. I always love looking at your great online showroom, and very much appreciate your exceptional customer service, as always. Happy Holidays to you and yours! I’ll be back :)”.
S. Schultz
Hello! Thank you very much for your service. This pendant is much more beautiful than on the photo! It will be a wonderful gift!
I ordered an opal necklace based on a design I provided about fifteen years ago. The order was fulfilled and my wife was delighted with it.
Unfortunately it was stolen recently and I thought I would never be able to replicate the design.
Unfortunately it was stolen recently and I thought I would never be able to replicate the design.
I contacted opals direct and Rhys remembered the design!!! He even asked the original jeweller who had recently retired to remake the original design with a new opal.
The result is amazing – the setting is identical and the opal even more beautiful than the original one.
The financial element was easy and transparent and everything was dealt with easily and smoothly even from the UK.
Couldn’t recommend Rhys and the team at Opals Direct highly enough. Amazing!
PS My wife was delighted – and quite emotional. 😊
Nigel B.
A pleasure doing business with Opals Down Under. Their excellent reputation is well deserved and I recommend them as a trusted source for purchasing quality Australian opals.
Simon J.
Outstanding service, expedited mailing, and a beautiful gem that I will treasure. What more could you want.
Beth S.
“Dear Opals Down Under team,
I just wanted to say a huge and sincere thank you for giving my daughter, Indi, her dream birthday party today. The weather was far from ideal, but every single one of your staff were welcoming, accommodating and bubbly as we moved the party indoors.
Everyone went above and beyond to make the party a success. Thank you for being so easy-going about Pass the Parcel and cake decorating on your showroom floor and for allowing our face painter to set up under cover at the front door.
For our little six year old who spends every lunch time at school digging in the sandpit, hoping to find gems, this was the PERFECT celebration.
Thank you! Thank you! Thank you!
We appreciate you and we will definitely be back for more fossicking.”
Fiona C.
“Pendant arrived and it is truly as beautiful as you described! It was such a please working with you. You promptly replied and answered all questions. And the end result is magnificent!”
G. Summa
“I couldn’t be happier with the purchase everything was amazing from the piece to the delivery time wouldn’t complain about anything.”
Michael K.
“I have purchased quite a few Koroit opals from Opals Down Under. I have been buying quite a lot of opals lately but I usually find Opals Down Under have the best opal for the most reasonable price, And their shipping is outstanding. I get everything within 8 days. And they always look just as beautiful as they did in the pictures. Undoubtedly I will be buying more them.”
Nathaniel D.M
“It’s here and it’s more beautiful that I was expecting! Thank you, unboxing it felt like Christmas. Really appreciate your help with the postage too.
Wow, can’t stop looking at it to be honest, Opals are mesmerising.”
M. Brook
“I would like to tell you about my positive experience with both the customer service aspect and the quality of the piece(s).
First of all, Rhys Fox, Manager/Internet & Advertising Coordinator, was the most patient, professional individual. Rhys
is obviously highly educated about opals, custom settings and all things ODU.
I was not an easy customer to deal with. I didn’t read my communications from Rhys clearly, I was apprehensive about
spending money on unseen pieces and worried about the quality. Rhys clearly knows how to reassure customers and
provide a feeling of security and quality of pieces.
I am over the moon with my custom opal pendant and also the pendant(s) I purchased for my daughter. The pieces I have
purchased from ODU will be handed down (hopefully) for generations. My custom piece especially – I have wanted something like this for so many years and the research I did in the past turned up less than desirable stones and cost.
ODU far surpassed my expectations with both customer service and quality.
I am so grateful that Rhys did not throw in the towel with me and stuck by me until the end.
Thank you for your time in reading this email. Rhys is a total asset to ODU and I am going to be doing more business with ODU because I now NEED some opal earrings on a shepherd’s hook. I will be a customer forever and will be pleased to recommend your business to friends and family without hesitation.”
Katherine. P
“Just wanted to let you know I just received the delivery and all is well! The ring is gorgeous, I’m completely blown away by the craftsmanship. I sincerely thank you for the assistance through this entire process”.
J. Bishop
“Excellent product always love buying opal especially the mad colours that catches your eye. I buy my misses earrings each birthday or special occasion and the jewellery is made perfect and would love to buy more down the track, fast delivery, keep up the excellent work.”
Andrew. K
“The order arrived in good order yesterday, and both items look fantastic. As per usual, your website photos are realistic and honest representations. I always love looking at your great online showroom, and very much appreciate your exceptional customer service, as always. Happy Holidays to you and yours! I’ll be back :)”.
S. Schultz
I received my ring today and LOVE it. just wanted to let you know. Thankyou
I ordered an opal necklace based on a design I provided about fifteen years ago. The order was fulfilled and my wife was delighted with it.
Unfortunately it was stolen recently and I thought I would never be able to replicate the design.
Unfortunately it was stolen recently and I thought I would never be able to replicate the design.
I contacted opals direct and Rhys remembered the design!!! He even asked the original jeweller who had recently retired to remake the original design with a new opal.
The result is amazing – the setting is identical and the opal even more beautiful than the original one.
The financial element was easy and transparent and everything was dealt with easily and smoothly even from the UK.
Couldn’t recommend Rhys and the team at Opals Direct highly enough. Amazing!
PS My wife was delighted – and quite emotional. 😊
Nigel B.
A pleasure doing business with Opals Down Under. Their excellent reputation is well deserved and I recommend them as a trusted source for purchasing quality Australian opals.
Simon J.
Outstanding service, expedited mailing, and a beautiful gem that I will treasure. What more could you want.
Beth S.
“Dear Opals Down Under team,
I just wanted to say a huge and sincere thank you for giving my daughter, Indi, her dream birthday party today. The weather was far from ideal, but every single one of your staff were welcoming, accommodating and bubbly as we moved the party indoors.
Everyone went above and beyond to make the party a success. Thank you for being so easy-going about Pass the Parcel and cake decorating on your showroom floor and for allowing our face painter to set up under cover at the front door.
For our little six year old who spends every lunch time at school digging in the sandpit, hoping to find gems, this was the PERFECT celebration.
Thank you! Thank you! Thank you!
We appreciate you and we will definitely be back for more fossicking.”
Fiona C.
“Pendant arrived and it is truly as beautiful as you described! It was such a please working with you. You promptly replied and answered all questions. And the end result is magnificent!”
G. Summa
“I couldn’t be happier with the purchase everything was amazing from the piece to the delivery time wouldn’t complain about anything.”
Michael K.
“I have purchased quite a few Koroit opals from Opals Down Under. I have been buying quite a lot of opals lately but I usually find Opals Down Under have the best opal for the most reasonable price, And their shipping is outstanding. I get everything within 8 days. And they always look just as beautiful as they did in the pictures. Undoubtedly I will be buying more them.”
Nathaniel D.M
“It’s here and it’s more beautiful that I was expecting! Thank you, unboxing it felt like Christmas. Really appreciate your help with the postage too.
Wow, can’t stop looking at it to be honest, Opals are mesmerising.”
M. Brook
“I would like to tell you about my positive experience with both the customer service aspect and the quality of the piece(s).
First of all, Rhys Fox, Manager/Internet & Advertising Coordinator, was the most patient, professional individual. Rhys
is obviously highly educated about opals, custom settings and all things ODU.
I was not an easy customer to deal with. I didn’t read my communications from Rhys clearly, I was apprehensive about
spending money on unseen pieces and worried about the quality. Rhys clearly knows how to reassure customers and
provide a feeling of security and quality of pieces.
I am over the moon with my custom opal pendant and also the pendant(s) I purchased for my daughter. The pieces I have
purchased from ODU will be handed down (hopefully) for generations. My custom piece especially – I have wanted something like this for so many years and the research I did in the past turned up less than desirable stones and cost.
ODU far surpassed my expectations with both customer service and quality.
I am so grateful that Rhys did not throw in the towel with me and stuck by me until the end.
Thank you for your time in reading this email. Rhys is a total asset to ODU and I am going to be doing more business with ODU because I now NEED some opal earrings on a shepherd’s hook. I will be a customer forever and will be pleased to recommend your business to friends and family without hesitation.”
Katherine. P
“Just wanted to let you know I just received the delivery and all is well! The ring is gorgeous, I’m completely blown away by the craftsmanship. I sincerely thank you for the assistance through this entire process”.
J. Bishop
“Excellent product always love buying opal especially the mad colours that catches your eye. I buy my misses earrings each birthday or special occasion and the jewellery is made perfect and would love to buy more down the track, fast delivery, keep up the excellent work.”
Andrew. K
“The order arrived in good order yesterday, and both items look fantastic. As per usual, your website photos are realistic and honest representations. I always love looking at your great online showroom, and very much appreciate your exceptional customer service, as always. Happy Holidays to you and yours! I’ll be back :)”.
S. Schultz
I love my pendant! It’s more beautiful than I thought it would be and I get a lot of compliments on it.
Thanks!
I ordered an opal necklace based on a design I provided about fifteen years ago. The order was fulfilled and my wife was delighted with it.
Unfortunately it was stolen recently and I thought I would never be able to replicate the design.
Unfortunately it was stolen recently and I thought I would never be able to replicate the design.
I contacted opals direct and Rhys remembered the design!!! He even asked the original jeweller who had recently retired to remake the original design with a new opal.
The result is amazing – the setting is identical and the opal even more beautiful than the original one.
The financial element was easy and transparent and everything was dealt with easily and smoothly even from the UK.
Couldn’t recommend Rhys and the team at Opals Direct highly enough. Amazing!
PS My wife was delighted – and quite emotional. 😊
Nigel B.
A pleasure doing business with Opals Down Under. Their excellent reputation is well deserved and I recommend them as a trusted source for purchasing quality Australian opals.
Simon J.
Outstanding service, expedited mailing, and a beautiful gem that I will treasure. What more could you want.
Beth S.
“Dear Opals Down Under team,
I just wanted to say a huge and sincere thank you for giving my daughter, Indi, her dream birthday party today. The weather was far from ideal, but every single one of your staff were welcoming, accommodating and bubbly as we moved the party indoors.
Everyone went above and beyond to make the party a success. Thank you for being so easy-going about Pass the Parcel and cake decorating on your showroom floor and for allowing our face painter to set up under cover at the front door.
For our little six year old who spends every lunch time at school digging in the sandpit, hoping to find gems, this was the PERFECT celebration.
Thank you! Thank you! Thank you!
We appreciate you and we will definitely be back for more fossicking.”
Fiona C.
“Pendant arrived and it is truly as beautiful as you described! It was such a please working with you. You promptly replied and answered all questions. And the end result is magnificent!”
G. Summa
“I couldn’t be happier with the purchase everything was amazing from the piece to the delivery time wouldn’t complain about anything.”
Michael K.
“I have purchased quite a few Koroit opals from Opals Down Under. I have been buying quite a lot of opals lately but I usually find Opals Down Under have the best opal for the most reasonable price, And their shipping is outstanding. I get everything within 8 days. And they always look just as beautiful as they did in the pictures. Undoubtedly I will be buying more them.”
Nathaniel D.M
“It’s here and it’s more beautiful that I was expecting! Thank you, unboxing it felt like Christmas. Really appreciate your help with the postage too.
Wow, can’t stop looking at it to be honest, Opals are mesmerising.”
M. Brook
“I would like to tell you about my positive experience with both the customer service aspect and the quality of the piece(s).
First of all, Rhys Fox, Manager/Internet & Advertising Coordinator, was the most patient, professional individual. Rhys
is obviously highly educated about opals, custom settings and all things ODU.
I was not an easy customer to deal with. I didn’t read my communications from Rhys clearly, I was apprehensive about
spending money on unseen pieces and worried about the quality. Rhys clearly knows how to reassure customers and
provide a feeling of security and quality of pieces.
I am over the moon with my custom opal pendant and also the pendant(s) I purchased for my daughter. The pieces I have
purchased from ODU will be handed down (hopefully) for generations. My custom piece especially – I have wanted something like this for so many years and the research I did in the past turned up less than desirable stones and cost.
ODU far surpassed my expectations with both customer service and quality.
I am so grateful that Rhys did not throw in the towel with me and stuck by me until the end.
Thank you for your time in reading this email. Rhys is a total asset to ODU and I am going to be doing more business with ODU because I now NEED some opal earrings on a shepherd’s hook. I will be a customer forever and will be pleased to recommend your business to friends and family without hesitation.”
Katherine. P
“Just wanted to let you know I just received the delivery and all is well! The ring is gorgeous, I’m completely blown away by the craftsmanship. I sincerely thank you for the assistance through this entire process”.
J. Bishop
“Excellent product always love buying opal especially the mad colours that catches your eye. I buy my misses earrings each birthday or special occasion and the jewellery is made perfect and would love to buy more down the track, fast delivery, keep up the excellent work.”
Andrew. K
“The order arrived in good order yesterday, and both items look fantastic. As per usual, your website photos are realistic and honest representations. I always love looking at your great online showroom, and very much appreciate your exceptional customer service, as always. Happy Holidays to you and yours! I’ll be back :)”.
S. Schultz
The pendant received today. It looks great – exactly as advertised.
I ordered an opal necklace based on a design I provided about fifteen years ago. The order was fulfilled and my wife was delighted with it.
Unfortunately it was stolen recently and I thought I would never be able to replicate the design.
Unfortunately it was stolen recently and I thought I would never be able to replicate the design.
I contacted opals direct and Rhys remembered the design!!! He even asked the original jeweller who had recently retired to remake the original design with a new opal.
The result is amazing – the setting is identical and the opal even more beautiful than the original one.
The financial element was easy and transparent and everything was dealt with easily and smoothly even from the UK.
Couldn’t recommend Rhys and the team at Opals Direct highly enough. Amazing!
PS My wife was delighted – and quite emotional. 😊
Nigel B.
A pleasure doing business with Opals Down Under. Their excellent reputation is well deserved and I recommend them as a trusted source for purchasing quality Australian opals.
Simon J.
Outstanding service, expedited mailing, and a beautiful gem that I will treasure. What more could you want.
Beth S.
“Dear Opals Down Under team,
I just wanted to say a huge and sincere thank you for giving my daughter, Indi, her dream birthday party today. The weather was far from ideal, but every single one of your staff were welcoming, accommodating and bubbly as we moved the party indoors.
Everyone went above and beyond to make the party a success. Thank you for being so easy-going about Pass the Parcel and cake decorating on your showroom floor and for allowing our face painter to set up under cover at the front door.
For our little six year old who spends every lunch time at school digging in the sandpit, hoping to find gems, this was the PERFECT celebration.
Thank you! Thank you! Thank you!
We appreciate you and we will definitely be back for more fossicking.”
Fiona C.
“Pendant arrived and it is truly as beautiful as you described! It was such a please working with you. You promptly replied and answered all questions. And the end result is magnificent!”
G. Summa
“I couldn’t be happier with the purchase everything was amazing from the piece to the delivery time wouldn’t complain about anything.”
Michael K.
“I have purchased quite a few Koroit opals from Opals Down Under. I have been buying quite a lot of opals lately but I usually find Opals Down Under have the best opal for the most reasonable price, And their shipping is outstanding. I get everything within 8 days. And they always look just as beautiful as they did in the pictures. Undoubtedly I will be buying more them.”
Nathaniel D.M
“It’s here and it’s more beautiful that I was expecting! Thank you, unboxing it felt like Christmas. Really appreciate your help with the postage too.
Wow, can’t stop looking at it to be honest, Opals are mesmerising.”
M. Brook
“I would like to tell you about my positive experience with both the customer service aspect and the quality of the piece(s).
First of all, Rhys Fox, Manager/Internet & Advertising Coordinator, was the most patient, professional individual. Rhys
is obviously highly educated about opals, custom settings and all things ODU.
I was not an easy customer to deal with. I didn’t read my communications from Rhys clearly, I was apprehensive about
spending money on unseen pieces and worried about the quality. Rhys clearly knows how to reassure customers and
provide a feeling of security and quality of pieces.
I am over the moon with my custom opal pendant and also the pendant(s) I purchased for my daughter. The pieces I have
purchased from ODU will be handed down (hopefully) for generations. My custom piece especially – I have wanted something like this for so many years and the research I did in the past turned up less than desirable stones and cost.
ODU far surpassed my expectations with both customer service and quality.
I am so grateful that Rhys did not throw in the towel with me and stuck by me until the end.
Thank you for your time in reading this email. Rhys is a total asset to ODU and I am going to be doing more business with ODU because I now NEED some opal earrings on a shepherd’s hook. I will be a customer forever and will be pleased to recommend your business to friends and family without hesitation.”
Katherine. P
“Just wanted to let you know I just received the delivery and all is well! The ring is gorgeous, I’m completely blown away by the craftsmanship. I sincerely thank you for the assistance through this entire process”.
J. Bishop
“Excellent product always love buying opal especially the mad colours that catches your eye. I buy my misses earrings each birthday or special occasion and the jewellery is made perfect and would love to buy more down the track, fast delivery, keep up the excellent work.”
Andrew. K
“The order arrived in good order yesterday, and both items look fantastic. As per usual, your website photos are realistic and honest representations. I always love looking at your great online showroom, and very much appreciate your exceptional customer service, as always. Happy Holidays to you and yours! I’ll be back :)”.
S. Schultz
I’ve received the Opal ring and I really love it. It’s exactly what I wanted and imagined. Thanks for all the work you’ve done for me. Very professional and impressive. Will definitely recommend my friends if anyone want a good of piece of Opal jewellery made. Wish you good business.
I ordered an opal necklace based on a design I provided about fifteen years ago. The order was fulfilled and my wife was delighted with it.
Unfortunately it was stolen recently and I thought I would never be able to replicate the design.
Unfortunately it was stolen recently and I thought I would never be able to replicate the design.
I contacted opals direct and Rhys remembered the design!!! He even asked the original jeweller who had recently retired to remake the original design with a new opal.
The result is amazing – the setting is identical and the opal even more beautiful than the original one.
The financial element was easy and transparent and everything was dealt with easily and smoothly even from the UK.
Couldn’t recommend Rhys and the team at Opals Direct highly enough. Amazing!
PS My wife was delighted – and quite emotional. 😊
Nigel B.
A pleasure doing business with Opals Down Under. Their excellent reputation is well deserved and I recommend them as a trusted source for purchasing quality Australian opals.
Simon J.
Outstanding service, expedited mailing, and a beautiful gem that I will treasure. What more could you want.
Beth S.
“Dear Opals Down Under team,
I just wanted to say a huge and sincere thank you for giving my daughter, Indi, her dream birthday party today. The weather was far from ideal, but every single one of your staff were welcoming, accommodating and bubbly as we moved the party indoors.
Everyone went above and beyond to make the party a success. Thank you for being so easy-going about Pass the Parcel and cake decorating on your showroom floor and for allowing our face painter to set up under cover at the front door.
For our little six year old who spends every lunch time at school digging in the sandpit, hoping to find gems, this was the PERFECT celebration.
Thank you! Thank you! Thank you!
We appreciate you and we will definitely be back for more fossicking.”
Fiona C.
“Pendant arrived and it is truly as beautiful as you described! It was such a please working with you. You promptly replied and answered all questions. And the end result is magnificent!”
G. Summa
“I couldn’t be happier with the purchase everything was amazing from the piece to the delivery time wouldn’t complain about anything.”
Michael K.
“I have purchased quite a few Koroit opals from Opals Down Under. I have been buying quite a lot of opals lately but I usually find Opals Down Under have the best opal for the most reasonable price, And their shipping is outstanding. I get everything within 8 days. And they always look just as beautiful as they did in the pictures. Undoubtedly I will be buying more them.”
Nathaniel D.M
“It’s here and it’s more beautiful that I was expecting! Thank you, unboxing it felt like Christmas. Really appreciate your help with the postage too.
Wow, can’t stop looking at it to be honest, Opals are mesmerising.”
M. Brook
“I would like to tell you about my positive experience with both the customer service aspect and the quality of the piece(s).
First of all, Rhys Fox, Manager/Internet & Advertising Coordinator, was the most patient, professional individual. Rhys
is obviously highly educated about opals, custom settings and all things ODU.
I was not an easy customer to deal with. I didn’t read my communications from Rhys clearly, I was apprehensive about
spending money on unseen pieces and worried about the quality. Rhys clearly knows how to reassure customers and
provide a feeling of security and quality of pieces.
I am over the moon with my custom opal pendant and also the pendant(s) I purchased for my daughter. The pieces I have
purchased from ODU will be handed down (hopefully) for generations. My custom piece especially – I have wanted something like this for so many years and the research I did in the past turned up less than desirable stones and cost.
ODU far surpassed my expectations with both customer service and quality.
I am so grateful that Rhys did not throw in the towel with me and stuck by me until the end.
Thank you for your time in reading this email. Rhys is a total asset to ODU and I am going to be doing more business with ODU because I now NEED some opal earrings on a shepherd’s hook. I will be a customer forever and will be pleased to recommend your business to friends and family without hesitation.”
Katherine. P
“Just wanted to let you know I just received the delivery and all is well! The ring is gorgeous, I’m completely blown away by the craftsmanship. I sincerely thank you for the assistance through this entire process”.
J. Bishop
“Excellent product always love buying opal especially the mad colours that catches your eye. I buy my misses earrings each birthday or special occasion and the jewellery is made perfect and would love to buy more down the track, fast delivery, keep up the excellent work.”
Andrew. K
“The order arrived in good order yesterday, and both items look fantastic. As per usual, your website photos are realistic and honest representations. I always love looking at your great online showroom, and very much appreciate your exceptional customer service, as always. Happy Holidays to you and yours! I’ll be back :)”.
S. Schultz
My order has arrived this morning. In one word : wonderful ! I am more than pleased and its not the first time with your company ! Not the last too I hope.
I ordered an opal necklace based on a design I provided about fifteen years ago. The order was fulfilled and my wife was delighted with it.
Unfortunately it was stolen recently and I thought I would never be able to replicate the design.
Unfortunately it was stolen recently and I thought I would never be able to replicate the design.
I contacted opals direct and Rhys remembered the design!!! He even asked the original jeweller who had recently retired to remake the original design with a new opal.
The result is amazing – the setting is identical and the opal even more beautiful than the original one.
The financial element was easy and transparent and everything was dealt with easily and smoothly even from the UK.
Couldn’t recommend Rhys and the team at Opals Direct highly enough. Amazing!
PS My wife was delighted – and quite emotional. 😊
Nigel B.
A pleasure doing business with Opals Down Under. Their excellent reputation is well deserved and I recommend them as a trusted source for purchasing quality Australian opals.
Simon J.
Outstanding service, expedited mailing, and a beautiful gem that I will treasure. What more could you want.
Beth S.
“Dear Opals Down Under team,
I just wanted to say a huge and sincere thank you for giving my daughter, Indi, her dream birthday party today. The weather was far from ideal, but every single one of your staff were welcoming, accommodating and bubbly as we moved the party indoors.
Everyone went above and beyond to make the party a success. Thank you for being so easy-going about Pass the Parcel and cake decorating on your showroom floor and for allowing our face painter to set up under cover at the front door.
For our little six year old who spends every lunch time at school digging in the sandpit, hoping to find gems, this was the PERFECT celebration.
Thank you! Thank you! Thank you!
We appreciate you and we will definitely be back for more fossicking.”
Fiona C.
“Pendant arrived and it is truly as beautiful as you described! It was such a please working with you. You promptly replied and answered all questions. And the end result is magnificent!”
G. Summa
“I couldn’t be happier with the purchase everything was amazing from the piece to the delivery time wouldn’t complain about anything.”
Michael K.
“I have purchased quite a few Koroit opals from Opals Down Under. I have been buying quite a lot of opals lately but I usually find Opals Down Under have the best opal for the most reasonable price, And their shipping is outstanding. I get everything within 8 days. And they always look just as beautiful as they did in the pictures. Undoubtedly I will be buying more them.”
Nathaniel D.M
“It’s here and it’s more beautiful that I was expecting! Thank you, unboxing it felt like Christmas. Really appreciate your help with the postage too.
Wow, can’t stop looking at it to be honest, Opals are mesmerising.”
M. Brook
“I would like to tell you about my positive experience with both the customer service aspect and the quality of the piece(s).
First of all, Rhys Fox, Manager/Internet & Advertising Coordinator, was the most patient, professional individual. Rhys
is obviously highly educated about opals, custom settings and all things ODU.
I was not an easy customer to deal with. I didn’t read my communications from Rhys clearly, I was apprehensive about
spending money on unseen pieces and worried about the quality. Rhys clearly knows how to reassure customers and
provide a feeling of security and quality of pieces.
I am over the moon with my custom opal pendant and also the pendant(s) I purchased for my daughter. The pieces I have
purchased from ODU will be handed down (hopefully) for generations. My custom piece especially – I have wanted something like this for so many years and the research I did in the past turned up less than desirable stones and cost.
ODU far surpassed my expectations with both customer service and quality.
I am so grateful that Rhys did not throw in the towel with me and stuck by me until the end.
Thank you for your time in reading this email. Rhys is a total asset to ODU and I am going to be doing more business with ODU because I now NEED some opal earrings on a shepherd’s hook. I will be a customer forever and will be pleased to recommend your business to friends and family without hesitation.”
Katherine. P
“Just wanted to let you know I just received the delivery and all is well! The ring is gorgeous, I’m completely blown away by the craftsmanship. I sincerely thank you for the assistance through this entire process”.
J. Bishop
“Excellent product always love buying opal especially the mad colours that catches your eye. I buy my misses earrings each birthday or special occasion and the jewellery is made perfect and would love to buy more down the track, fast delivery, keep up the excellent work.”
Andrew. K
“The order arrived in good order yesterday, and both items look fantastic. As per usual, your website photos are realistic and honest representations. I always love looking at your great online showroom, and very much appreciate your exceptional customer service, as always. Happy Holidays to you and yours! I’ll be back :)”.
S. Schultz
My daughter loved her birthday party at Opals Down Under. She wants to do the same again next year!
I ordered an opal necklace based on a design I provided about fifteen years ago. The order was fulfilled and my wife was delighted with it.
Unfortunately it was stolen recently and I thought I would never be able to replicate the design.
Unfortunately it was stolen recently and I thought I would never be able to replicate the design.
I contacted opals direct and Rhys remembered the design!!! He even asked the original jeweller who had recently retired to remake the original design with a new opal.
The result is amazing – the setting is identical and the opal even more beautiful than the original one.
The financial element was easy and transparent and everything was dealt with easily and smoothly even from the UK.
Couldn’t recommend Rhys and the team at Opals Direct highly enough. Amazing!
PS My wife was delighted – and quite emotional. 😊
Nigel B.
A pleasure doing business with Opals Down Under. Their excellent reputation is well deserved and I recommend them as a trusted source for purchasing quality Australian opals.
Simon J.
Outstanding service, expedited mailing, and a beautiful gem that I will treasure. What more could you want.
Beth S.
“Dear Opals Down Under team,
I just wanted to say a huge and sincere thank you for giving my daughter, Indi, her dream birthday party today. The weather was far from ideal, but every single one of your staff were welcoming, accommodating and bubbly as we moved the party indoors.
Everyone went above and beyond to make the party a success. Thank you for being so easy-going about Pass the Parcel and cake decorating on your showroom floor and for allowing our face painter to set up under cover at the front door.
For our little six year old who spends every lunch time at school digging in the sandpit, hoping to find gems, this was the PERFECT celebration.
Thank you! Thank you! Thank you!
We appreciate you and we will definitely be back for more fossicking.”
Fiona C.
“Pendant arrived and it is truly as beautiful as you described! It was such a please working with you. You promptly replied and answered all questions. And the end result is magnificent!”
G. Summa
“I couldn’t be happier with the purchase everything was amazing from the piece to the delivery time wouldn’t complain about anything.”
Michael K.
“I have purchased quite a few Koroit opals from Opals Down Under. I have been buying quite a lot of opals lately but I usually find Opals Down Under have the best opal for the most reasonable price, And their shipping is outstanding. I get everything within 8 days. And they always look just as beautiful as they did in the pictures. Undoubtedly I will be buying more them.”
Nathaniel D.M
“It’s here and it’s more beautiful that I was expecting! Thank you, unboxing it felt like Christmas. Really appreciate your help with the postage too.
Wow, can’t stop looking at it to be honest, Opals are mesmerising.”
M. Brook
“I would like to tell you about my positive experience with both the customer service aspect and the quality of the piece(s).
First of all, Rhys Fox, Manager/Internet & Advertising Coordinator, was the most patient, professional individual. Rhys
is obviously highly educated about opals, custom settings and all things ODU.
I was not an easy customer to deal with. I didn’t read my communications from Rhys clearly, I was apprehensive about
spending money on unseen pieces and worried about the quality. Rhys clearly knows how to reassure customers and
provide a feeling of security and quality of pieces.
I am over the moon with my custom opal pendant and also the pendant(s) I purchased for my daughter. The pieces I have
purchased from ODU will be handed down (hopefully) for generations. My custom piece especially – I have wanted something like this for so many years and the research I did in the past turned up less than desirable stones and cost.
ODU far surpassed my expectations with both customer service and quality.
I am so grateful that Rhys did not throw in the towel with me and stuck by me until the end.
Thank you for your time in reading this email. Rhys is a total asset to ODU and I am going to be doing more business with ODU because I now NEED some opal earrings on a shepherd’s hook. I will be a customer forever and will be pleased to recommend your business to friends and family without hesitation.”
Katherine. P
“Just wanted to let you know I just received the delivery and all is well! The ring is gorgeous, I’m completely blown away by the craftsmanship. I sincerely thank you for the assistance through this entire process”.
J. Bishop
“Excellent product always love buying opal especially the mad colours that catches your eye. I buy my misses earrings each birthday or special occasion and the jewellery is made perfect and would love to buy more down the track, fast delivery, keep up the excellent work.”
Andrew. K
“The order arrived in good order yesterday, and both items look fantastic. As per usual, your website photos are realistic and honest representations. I always love looking at your great online showroom, and very much appreciate your exceptional customer service, as always. Happy Holidays to you and yours! I’ll be back :)”.
