“I received my order Friday 14th I love it It is bigger than I expected and has lovely colours I have been wanting one of these opals for some time and I am glad I chose opals down under.”
Archives: Testimonials
I ordered an opal necklace based on a design I provided about fifteen years ago. The order was fulfilled and my wife was delighted with it.
Unfortunately it was stolen recently and I thought I would never be able to replicate the design.
Unfortunately it was stolen recently and I thought I would never be able to replicate the design.
I contacted opals direct and Rhys remembered the design!!! He even asked the original jeweller who had recently retired to remake the original design with a new opal.
The result is amazing – the setting is identical and the opal even more beautiful than the original one.
The financial element was easy and transparent and everything was dealt with easily and smoothly even from the UK.
Couldn’t recommend Rhys and the team at Opals Direct highly enough. Amazing!
PS My wife was delighted – and quite emotional. 😊
Nigel B.
A pleasure doing business with Opals Down Under. Their excellent reputation is well deserved and I recommend them as a trusted source for purchasing quality Australian opals.
Simon J.
Outstanding service, expedited mailing, and a beautiful gem that I will treasure. What more could you want.
Beth S.
“Dear Opals Down Under team,
I just wanted to say a huge and sincere thank you for giving my daughter, Indi, her dream birthday party today. The weather was far from ideal, but every single one of your staff were welcoming, accommodating and bubbly as we moved the party indoors.
Everyone went above and beyond to make the party a success. Thank you for being so easy-going about Pass the Parcel and cake decorating on your showroom floor and for allowing our face painter to set up under cover at the front door.
For our little six year old who spends every lunch time at school digging in the sandpit, hoping to find gems, this was the PERFECT celebration.
Thank you! Thank you! Thank you!
We appreciate you and we will definitely be back for more fossicking.”
Fiona C.
“Pendant arrived and it is truly as beautiful as you described! It was such a please working with you. You promptly replied and answered all questions. And the end result is magnificent!”
G. Summa
“I couldn’t be happier with the purchase everything was amazing from the piece to the delivery time wouldn’t complain about anything.”
Michael K.
“I have purchased quite a few Koroit opals from Opals Down Under. I have been buying quite a lot of opals lately but I usually find Opals Down Under have the best opal for the most reasonable price, And their shipping is outstanding. I get everything within 8 days. And they always look just as beautiful as they did in the pictures. Undoubtedly I will be buying more them.”
Nathaniel D.M
“It’s here and it’s more beautiful that I was expecting! Thank you, unboxing it felt like Christmas. Really appreciate your help with the postage too.
Wow, can’t stop looking at it to be honest, Opals are mesmerising.”
M. Brook
“I would like to tell you about my positive experience with both the customer service aspect and the quality of the piece(s).
First of all, Rhys Fox, Manager/Internet & Advertising Coordinator, was the most patient, professional individual. Rhys
is obviously highly educated about opals, custom settings and all things ODU.
I was not an easy customer to deal with. I didn’t read my communications from Rhys clearly, I was apprehensive about
spending money on unseen pieces and worried about the quality. Rhys clearly knows how to reassure customers and
provide a feeling of security and quality of pieces.
I am over the moon with my custom opal pendant and also the pendant(s) I purchased for my daughter. The pieces I have
purchased from ODU will be handed down (hopefully) for generations. My custom piece especially – I have wanted something like this for so many years and the research I did in the past turned up less than desirable stones and cost.
ODU far surpassed my expectations with both customer service and quality.
I am so grateful that Rhys did not throw in the towel with me and stuck by me until the end.
Thank you for your time in reading this email. Rhys is a total asset to ODU and I am going to be doing more business with ODU because I now NEED some opal earrings on a shepherd’s hook. I will be a customer forever and will be pleased to recommend your business to friends and family without hesitation.”
Katherine. P
“Just wanted to let you know I just received the delivery and all is well! The ring is gorgeous, I’m completely blown away by the craftsmanship. I sincerely thank you for the assistance through this entire process”.
J. Bishop
“Excellent product always love buying opal especially the mad colours that catches your eye. I buy my misses earrings each birthday or special occasion and the jewellery is made perfect and would love to buy more down the track, fast delivery, keep up the excellent work.”
Andrew. K
“The order arrived in good order yesterday, and both items look fantastic. As per usual, your website photos are realistic and honest representations. I always love looking at your great online showroom, and very much appreciate your exceptional customer service, as always. Happy Holidays to you and yours! I’ll be back :)”.
S. Schultz
“I am so happy with my opal pendant. The design and workmanship are first class. I really appreciated how Scott helped with advice on the best way to set that particular opal and Rhys’ professional dealing with the business side of things. Many thanks.”
I ordered an opal necklace based on a design I provided about fifteen years ago. The order was fulfilled and my wife was delighted with it.
Unfortunately it was stolen recently and I thought I would never be able to replicate the design.
Unfortunately it was stolen recently and I thought I would never be able to replicate the design.
I contacted opals direct and Rhys remembered the design!!! He even asked the original jeweller who had recently retired to remake the original design with a new opal.
The result is amazing – the setting is identical and the opal even more beautiful than the original one.
The financial element was easy and transparent and everything was dealt with easily and smoothly even from the UK.
Couldn’t recommend Rhys and the team at Opals Direct highly enough. Amazing!
PS My wife was delighted – and quite emotional. 😊
Nigel B.
A pleasure doing business with Opals Down Under. Their excellent reputation is well deserved and I recommend them as a trusted source for purchasing quality Australian opals.
Simon J.
Outstanding service, expedited mailing, and a beautiful gem that I will treasure. What more could you want.
Beth S.
“Dear Opals Down Under team,
I just wanted to say a huge and sincere thank you for giving my daughter, Indi, her dream birthday party today. The weather was far from ideal, but every single one of your staff were welcoming, accommodating and bubbly as we moved the party indoors.
Everyone went above and beyond to make the party a success. Thank you for being so easy-going about Pass the Parcel and cake decorating on your showroom floor and for allowing our face painter to set up under cover at the front door.
For our little six year old who spends every lunch time at school digging in the sandpit, hoping to find gems, this was the PERFECT celebration.
Thank you! Thank you! Thank you!
We appreciate you and we will definitely be back for more fossicking.”
Fiona C.
“Pendant arrived and it is truly as beautiful as you described! It was such a please working with you. You promptly replied and answered all questions. And the end result is magnificent!”
G. Summa
“I couldn’t be happier with the purchase everything was amazing from the piece to the delivery time wouldn’t complain about anything.”
Michael K.
“I have purchased quite a few Koroit opals from Opals Down Under. I have been buying quite a lot of opals lately but I usually find Opals Down Under have the best opal for the most reasonable price, And their shipping is outstanding. I get everything within 8 days. And they always look just as beautiful as they did in the pictures. Undoubtedly I will be buying more them.”
Nathaniel D.M
“It’s here and it’s more beautiful that I was expecting! Thank you, unboxing it felt like Christmas. Really appreciate your help with the postage too.
Wow, can’t stop looking at it to be honest, Opals are mesmerising.”
M. Brook
“I would like to tell you about my positive experience with both the customer service aspect and the quality of the piece(s).
First of all, Rhys Fox, Manager/Internet & Advertising Coordinator, was the most patient, professional individual. Rhys
is obviously highly educated about opals, custom settings and all things ODU.
I was not an easy customer to deal with. I didn’t read my communications from Rhys clearly, I was apprehensive about
spending money on unseen pieces and worried about the quality. Rhys clearly knows how to reassure customers and
provide a feeling of security and quality of pieces.
I am over the moon with my custom opal pendant and also the pendant(s) I purchased for my daughter. The pieces I have
purchased from ODU will be handed down (hopefully) for generations. My custom piece especially – I have wanted something like this for so many years and the research I did in the past turned up less than desirable stones and cost.
ODU far surpassed my expectations with both customer service and quality.
I am so grateful that Rhys did not throw in the towel with me and stuck by me until the end.
Thank you for your time in reading this email. Rhys is a total asset to ODU and I am going to be doing more business with ODU because I now NEED some opal earrings on a shepherd’s hook. I will be a customer forever and will be pleased to recommend your business to friends and family without hesitation.”
Katherine. P
“Just wanted to let you know I just received the delivery and all is well! The ring is gorgeous, I’m completely blown away by the craftsmanship. I sincerely thank you for the assistance through this entire process”.
J. Bishop
“Excellent product always love buying opal especially the mad colours that catches your eye. I buy my misses earrings each birthday or special occasion and the jewellery is made perfect and would love to buy more down the track, fast delivery, keep up the excellent work.”
Andrew. K
“The order arrived in good order yesterday, and both items look fantastic. As per usual, your website photos are realistic and honest representations. I always love looking at your great online showroom, and very much appreciate your exceptional customer service, as always. Happy Holidays to you and yours! I’ll be back :)”.
S. Schultz
“The rings arrived today, they are gorgeous, thanks for making all this work for us.”
I ordered an opal necklace based on a design I provided about fifteen years ago. The order was fulfilled and my wife was delighted with it.
Unfortunately it was stolen recently and I thought I would never be able to replicate the design.
Unfortunately it was stolen recently and I thought I would never be able to replicate the design.
I contacted opals direct and Rhys remembered the design!!! He even asked the original jeweller who had recently retired to remake the original design with a new opal.
The result is amazing – the setting is identical and the opal even more beautiful than the original one.
The financial element was easy and transparent and everything was dealt with easily and smoothly even from the UK.
Couldn’t recommend Rhys and the team at Opals Direct highly enough. Amazing!
PS My wife was delighted – and quite emotional. 😊
Nigel B.
A pleasure doing business with Opals Down Under. Their excellent reputation is well deserved and I recommend them as a trusted source for purchasing quality Australian opals.
Simon J.
Outstanding service, expedited mailing, and a beautiful gem that I will treasure. What more could you want.
Beth S.
“Dear Opals Down Under team,
I just wanted to say a huge and sincere thank you for giving my daughter, Indi, her dream birthday party today. The weather was far from ideal, but every single one of your staff were welcoming, accommodating and bubbly as we moved the party indoors.
Everyone went above and beyond to make the party a success. Thank you for being so easy-going about Pass the Parcel and cake decorating on your showroom floor and for allowing our face painter to set up under cover at the front door.
For our little six year old who spends every lunch time at school digging in the sandpit, hoping to find gems, this was the PERFECT celebration.
Thank you! Thank you! Thank you!
We appreciate you and we will definitely be back for more fossicking.”
Fiona C.
“Pendant arrived and it is truly as beautiful as you described! It was such a please working with you. You promptly replied and answered all questions. And the end result is magnificent!”
G. Summa
“I couldn’t be happier with the purchase everything was amazing from the piece to the delivery time wouldn’t complain about anything.”
Michael K.
“I have purchased quite a few Koroit opals from Opals Down Under. I have been buying quite a lot of opals lately but I usually find Opals Down Under have the best opal for the most reasonable price, And their shipping is outstanding. I get everything within 8 days. And they always look just as beautiful as they did in the pictures. Undoubtedly I will be buying more them.”
Nathaniel D.M
“It’s here and it’s more beautiful that I was expecting! Thank you, unboxing it felt like Christmas. Really appreciate your help with the postage too.
Wow, can’t stop looking at it to be honest, Opals are mesmerising.”
M. Brook
“I would like to tell you about my positive experience with both the customer service aspect and the quality of the piece(s).
First of all, Rhys Fox, Manager/Internet & Advertising Coordinator, was the most patient, professional individual. Rhys
is obviously highly educated about opals, custom settings and all things ODU.
I was not an easy customer to deal with. I didn’t read my communications from Rhys clearly, I was apprehensive about
spending money on unseen pieces and worried about the quality. Rhys clearly knows how to reassure customers and
provide a feeling of security and quality of pieces.
I am over the moon with my custom opal pendant and also the pendant(s) I purchased for my daughter. The pieces I have
purchased from ODU will be handed down (hopefully) for generations. My custom piece especially – I have wanted something like this for so many years and the research I did in the past turned up less than desirable stones and cost.
ODU far surpassed my expectations with both customer service and quality.
I am so grateful that Rhys did not throw in the towel with me and stuck by me until the end.
Thank you for your time in reading this email. Rhys is a total asset to ODU and I am going to be doing more business with ODU because I now NEED some opal earrings on a shepherd’s hook. I will be a customer forever and will be pleased to recommend your business to friends and family without hesitation.”
Katherine. P
“Just wanted to let you know I just received the delivery and all is well! The ring is gorgeous, I’m completely blown away by the craftsmanship. I sincerely thank you for the assistance through this entire process”.
J. Bishop
“Excellent product always love buying opal especially the mad colours that catches your eye. I buy my misses earrings each birthday or special occasion and the jewellery is made perfect and would love to buy more down the track, fast delivery, keep up the excellent work.”
Andrew. K
“The order arrived in good order yesterday, and both items look fantastic. As per usual, your website photos are realistic and honest representations. I always love looking at your great online showroom, and very much appreciate your exceptional customer service, as always. Happy Holidays to you and yours! I’ll be back :)”.
S. Schultz
“I cannot get to any of the sites you would like your review. But I am very happy with my ring. I do not text either. Ring is very lovely on, and I hope to be a repeat customer.”
I ordered an opal necklace based on a design I provided about fifteen years ago. The order was fulfilled and my wife was delighted with it.
Unfortunately it was stolen recently and I thought I would never be able to replicate the design.
Unfortunately it was stolen recently and I thought I would never be able to replicate the design.
I contacted opals direct and Rhys remembered the design!!! He even asked the original jeweller who had recently retired to remake the original design with a new opal.
The result is amazing – the setting is identical and the opal even more beautiful than the original one.
The financial element was easy and transparent and everything was dealt with easily and smoothly even from the UK.
Couldn’t recommend Rhys and the team at Opals Direct highly enough. Amazing!
PS My wife was delighted – and quite emotional. 😊
Nigel B.
A pleasure doing business with Opals Down Under. Their excellent reputation is well deserved and I recommend them as a trusted source for purchasing quality Australian opals.
Simon J.
Outstanding service, expedited mailing, and a beautiful gem that I will treasure. What more could you want.
Beth S.
“Dear Opals Down Under team,
I just wanted to say a huge and sincere thank you for giving my daughter, Indi, her dream birthday party today. The weather was far from ideal, but every single one of your staff were welcoming, accommodating and bubbly as we moved the party indoors.
Everyone went above and beyond to make the party a success. Thank you for being so easy-going about Pass the Parcel and cake decorating on your showroom floor and for allowing our face painter to set up under cover at the front door.
For our little six year old who spends every lunch time at school digging in the sandpit, hoping to find gems, this was the PERFECT celebration.
Thank you! Thank you! Thank you!
We appreciate you and we will definitely be back for more fossicking.”
Fiona C.
“Pendant arrived and it is truly as beautiful as you described! It was such a please working with you. You promptly replied and answered all questions. And the end result is magnificent!”
G. Summa
“I couldn’t be happier with the purchase everything was amazing from the piece to the delivery time wouldn’t complain about anything.”
Michael K.
“I have purchased quite a few Koroit opals from Opals Down Under. I have been buying quite a lot of opals lately but I usually find Opals Down Under have the best opal for the most reasonable price, And their shipping is outstanding. I get everything within 8 days. And they always look just as beautiful as they did in the pictures. Undoubtedly I will be buying more them.”
Nathaniel D.M
“It’s here and it’s more beautiful that I was expecting! Thank you, unboxing it felt like Christmas. Really appreciate your help with the postage too.
Wow, can’t stop looking at it to be honest, Opals are mesmerising.”
M. Brook
“I would like to tell you about my positive experience with both the customer service aspect and the quality of the piece(s).
First of all, Rhys Fox, Manager/Internet & Advertising Coordinator, was the most patient, professional individual. Rhys
is obviously highly educated about opals, custom settings and all things ODU.
I was not an easy customer to deal with. I didn’t read my communications from Rhys clearly, I was apprehensive about
spending money on unseen pieces and worried about the quality. Rhys clearly knows how to reassure customers and
provide a feeling of security and quality of pieces.
I am over the moon with my custom opal pendant and also the pendant(s) I purchased for my daughter. The pieces I have
purchased from ODU will be handed down (hopefully) for generations. My custom piece especially – I have wanted something like this for so many years and the research I did in the past turned up less than desirable stones and cost.
ODU far surpassed my expectations with both customer service and quality.
I am so grateful that Rhys did not throw in the towel with me and stuck by me until the end.
Thank you for your time in reading this email. Rhys is a total asset to ODU and I am going to be doing more business with ODU because I now NEED some opal earrings on a shepherd’s hook. I will be a customer forever and will be pleased to recommend your business to friends and family without hesitation.”
Katherine. P
“Just wanted to let you know I just received the delivery and all is well! The ring is gorgeous, I’m completely blown away by the craftsmanship. I sincerely thank you for the assistance through this entire process”.
J. Bishop
“Excellent product always love buying opal especially the mad colours that catches your eye. I buy my misses earrings each birthday or special occasion and the jewellery is made perfect and would love to buy more down the track, fast delivery, keep up the excellent work.”
Andrew. K
“The order arrived in good order yesterday, and both items look fantastic. As per usual, your website photos are realistic and honest representations. I always love looking at your great online showroom, and very much appreciate your exceptional customer service, as always. Happy Holidays to you and yours! I’ll be back :)”.
S. Schultz
“5 stars all the way. Your service was perfect and you went out of your way to replace my opal in my ring. I will definitely recommend my new zealand friends to visit when they are over, and I will be back in the future. Thank you”
I ordered an opal necklace based on a design I provided about fifteen years ago. The order was fulfilled and my wife was delighted with it.
Unfortunately it was stolen recently and I thought I would never be able to replicate the design.
Unfortunately it was stolen recently and I thought I would never be able to replicate the design.
I contacted opals direct and Rhys remembered the design!!! He even asked the original jeweller who had recently retired to remake the original design with a new opal.
The result is amazing – the setting is identical and the opal even more beautiful than the original one.
The financial element was easy and transparent and everything was dealt with easily and smoothly even from the UK.
Couldn’t recommend Rhys and the team at Opals Direct highly enough. Amazing!
PS My wife was delighted – and quite emotional. 😊
Nigel B.
A pleasure doing business with Opals Down Under. Their excellent reputation is well deserved and I recommend them as a trusted source for purchasing quality Australian opals.
Simon J.
Outstanding service, expedited mailing, and a beautiful gem that I will treasure. What more could you want.
Beth S.
“Dear Opals Down Under team,
I just wanted to say a huge and sincere thank you for giving my daughter, Indi, her dream birthday party today. The weather was far from ideal, but every single one of your staff were welcoming, accommodating and bubbly as we moved the party indoors.
Everyone went above and beyond to make the party a success. Thank you for being so easy-going about Pass the Parcel and cake decorating on your showroom floor and for allowing our face painter to set up under cover at the front door.
For our little six year old who spends every lunch time at school digging in the sandpit, hoping to find gems, this was the PERFECT celebration.
Thank you! Thank you! Thank you!
We appreciate you and we will definitely be back for more fossicking.”
Fiona C.
“Pendant arrived and it is truly as beautiful as you described! It was such a please working with you. You promptly replied and answered all questions. And the end result is magnificent!”
G. Summa
“I couldn’t be happier with the purchase everything was amazing from the piece to the delivery time wouldn’t complain about anything.”
Michael K.
“I have purchased quite a few Koroit opals from Opals Down Under. I have been buying quite a lot of opals lately but I usually find Opals Down Under have the best opal for the most reasonable price, And their shipping is outstanding. I get everything within 8 days. And they always look just as beautiful as they did in the pictures. Undoubtedly I will be buying more them.”
Nathaniel D.M
“It’s here and it’s more beautiful that I was expecting! Thank you, unboxing it felt like Christmas. Really appreciate your help with the postage too.
Wow, can’t stop looking at it to be honest, Opals are mesmerising.”
M. Brook
“I would like to tell you about my positive experience with both the customer service aspect and the quality of the piece(s).
First of all, Rhys Fox, Manager/Internet & Advertising Coordinator, was the most patient, professional individual. Rhys
is obviously highly educated about opals, custom settings and all things ODU.
I was not an easy customer to deal with. I didn’t read my communications from Rhys clearly, I was apprehensive about
spending money on unseen pieces and worried about the quality. Rhys clearly knows how to reassure customers and
provide a feeling of security and quality of pieces.
I am over the moon with my custom opal pendant and also the pendant(s) I purchased for my daughter. The pieces I have
purchased from ODU will be handed down (hopefully) for generations. My custom piece especially – I have wanted something like this for so many years and the research I did in the past turned up less than desirable stones and cost.
ODU far surpassed my expectations with both customer service and quality.
I am so grateful that Rhys did not throw in the towel with me and stuck by me until the end.
Thank you for your time in reading this email. Rhys is a total asset to ODU and I am going to be doing more business with ODU because I now NEED some opal earrings on a shepherd’s hook. I will be a customer forever and will be pleased to recommend your business to friends and family without hesitation.”
Katherine. P
“Just wanted to let you know I just received the delivery and all is well! The ring is gorgeous, I’m completely blown away by the craftsmanship. I sincerely thank you for the assistance through this entire process”.
J. Bishop
“Excellent product always love buying opal especially the mad colours that catches your eye. I buy my misses earrings each birthday or special occasion and the jewellery is made perfect and would love to buy more down the track, fast delivery, keep up the excellent work.”
Andrew. K
“The order arrived in good order yesterday, and both items look fantastic. As per usual, your website photos are realistic and honest representations. I always love looking at your great online showroom, and very much appreciate your exceptional customer service, as always. Happy Holidays to you and yours! I’ll be back :)”.
S. Schultz
“10 out of 10 for service, quality, communication and I love your products”.
I ordered an opal necklace based on a design I provided about fifteen years ago. The order was fulfilled and my wife was delighted with it.
Unfortunately it was stolen recently and I thought I would never be able to replicate the design.
Unfortunately it was stolen recently and I thought I would never be able to replicate the design.
I contacted opals direct and Rhys remembered the design!!! He even asked the original jeweller who had recently retired to remake the original design with a new opal.
The result is amazing – the setting is identical and the opal even more beautiful than the original one.
The financial element was easy and transparent and everything was dealt with easily and smoothly even from the UK.
Couldn’t recommend Rhys and the team at Opals Direct highly enough. Amazing!
PS My wife was delighted – and quite emotional. 😊
Nigel B.
A pleasure doing business with Opals Down Under. Their excellent reputation is well deserved and I recommend them as a trusted source for purchasing quality Australian opals.
Simon J.
Outstanding service, expedited mailing, and a beautiful gem that I will treasure. What more could you want.
Beth S.
“Dear Opals Down Under team,
I just wanted to say a huge and sincere thank you for giving my daughter, Indi, her dream birthday party today. The weather was far from ideal, but every single one of your staff were welcoming, accommodating and bubbly as we moved the party indoors.
Everyone went above and beyond to make the party a success. Thank you for being so easy-going about Pass the Parcel and cake decorating on your showroom floor and for allowing our face painter to set up under cover at the front door.
For our little six year old who spends every lunch time at school digging in the sandpit, hoping to find gems, this was the PERFECT celebration.
Thank you! Thank you! Thank you!
We appreciate you and we will definitely be back for more fossicking.”
Fiona C.
“Pendant arrived and it is truly as beautiful as you described! It was such a please working with you. You promptly replied and answered all questions. And the end result is magnificent!”
G. Summa
“I couldn’t be happier with the purchase everything was amazing from the piece to the delivery time wouldn’t complain about anything.”
Michael K.
“I have purchased quite a few Koroit opals from Opals Down Under. I have been buying quite a lot of opals lately but I usually find Opals Down Under have the best opal for the most reasonable price, And their shipping is outstanding. I get everything within 8 days. And they always look just as beautiful as they did in the pictures. Undoubtedly I will be buying more them.”
Nathaniel D.M
“It’s here and it’s more beautiful that I was expecting! Thank you, unboxing it felt like Christmas. Really appreciate your help with the postage too.
Wow, can’t stop looking at it to be honest, Opals are mesmerising.”
M. Brook
“I would like to tell you about my positive experience with both the customer service aspect and the quality of the piece(s).
First of all, Rhys Fox, Manager/Internet & Advertising Coordinator, was the most patient, professional individual. Rhys
is obviously highly educated about opals, custom settings and all things ODU.
I was not an easy customer to deal with. I didn’t read my communications from Rhys clearly, I was apprehensive about
spending money on unseen pieces and worried about the quality. Rhys clearly knows how to reassure customers and
provide a feeling of security and quality of pieces.
I am over the moon with my custom opal pendant and also the pendant(s) I purchased for my daughter. The pieces I have
purchased from ODU will be handed down (hopefully) for generations. My custom piece especially – I have wanted something like this for so many years and the research I did in the past turned up less than desirable stones and cost.
ODU far surpassed my expectations with both customer service and quality.
I am so grateful that Rhys did not throw in the towel with me and stuck by me until the end.
Thank you for your time in reading this email. Rhys is a total asset to ODU and I am going to be doing more business with ODU because I now NEED some opal earrings on a shepherd’s hook. I will be a customer forever and will be pleased to recommend your business to friends and family without hesitation.”
Katherine. P
“Just wanted to let you know I just received the delivery and all is well! The ring is gorgeous, I’m completely blown away by the craftsmanship. I sincerely thank you for the assistance through this entire process”.
J. Bishop
“Excellent product always love buying opal especially the mad colours that catches your eye. I buy my misses earrings each birthday or special occasion and the jewellery is made perfect and would love to buy more down the track, fast delivery, keep up the excellent work.”
Andrew. K
“The order arrived in good order yesterday, and both items look fantastic. As per usual, your website photos are realistic and honest representations. I always love looking at your great online showroom, and very much appreciate your exceptional customer service, as always. Happy Holidays to you and yours! I’ll be back :)”.
S. Schultz
Thanks, Opals Down Under for supplying a beautiful custom made white gold ring, on time and at a reasonable price. The team was very professional and a pleasure to deal with. Mick Coleman
I ordered an opal necklace based on a design I provided about fifteen years ago. The order was fulfilled and my wife was delighted with it.
Unfortunately it was stolen recently and I thought I would never be able to replicate the design.
Unfortunately it was stolen recently and I thought I would never be able to replicate the design.
I contacted opals direct and Rhys remembered the design!!! He even asked the original jeweller who had recently retired to remake the original design with a new opal.
The result is amazing – the setting is identical and the opal even more beautiful than the original one.
The financial element was easy and transparent and everything was dealt with easily and smoothly even from the UK.
Couldn’t recommend Rhys and the team at Opals Direct highly enough. Amazing!
PS My wife was delighted – and quite emotional. 😊
Nigel B.
A pleasure doing business with Opals Down Under. Their excellent reputation is well deserved and I recommend them as a trusted source for purchasing quality Australian opals.
Simon J.
Outstanding service, expedited mailing, and a beautiful gem that I will treasure. What more could you want.
Beth S.
“Dear Opals Down Under team,
I just wanted to say a huge and sincere thank you for giving my daughter, Indi, her dream birthday party today. The weather was far from ideal, but every single one of your staff were welcoming, accommodating and bubbly as we moved the party indoors.
Everyone went above and beyond to make the party a success. Thank you for being so easy-going about Pass the Parcel and cake decorating on your showroom floor and for allowing our face painter to set up under cover at the front door.
For our little six year old who spends every lunch time at school digging in the sandpit, hoping to find gems, this was the PERFECT celebration.
Thank you! Thank you! Thank you!
We appreciate you and we will definitely be back for more fossicking.”
Fiona C.
“Pendant arrived and it is truly as beautiful as you described! It was such a please working with you. You promptly replied and answered all questions. And the end result is magnificent!”
G. Summa
“I couldn’t be happier with the purchase everything was amazing from the piece to the delivery time wouldn’t complain about anything.”
Michael K.
“I have purchased quite a few Koroit opals from Opals Down Under. I have been buying quite a lot of opals lately but I usually find Opals Down Under have the best opal for the most reasonable price, And their shipping is outstanding. I get everything within 8 days. And they always look just as beautiful as they did in the pictures. Undoubtedly I will be buying more them.”
Nathaniel D.M
“It’s here and it’s more beautiful that I was expecting! Thank you, unboxing it felt like Christmas. Really appreciate your help with the postage too.
Wow, can’t stop looking at it to be honest, Opals are mesmerising.”
M. Brook
“I would like to tell you about my positive experience with both the customer service aspect and the quality of the piece(s).
First of all, Rhys Fox, Manager/Internet & Advertising Coordinator, was the most patient, professional individual. Rhys
is obviously highly educated about opals, custom settings and all things ODU.
I was not an easy customer to deal with. I didn’t read my communications from Rhys clearly, I was apprehensive about
spending money on unseen pieces and worried about the quality. Rhys clearly knows how to reassure customers and
provide a feeling of security and quality of pieces.
I am over the moon with my custom opal pendant and also the pendant(s) I purchased for my daughter. The pieces I have
purchased from ODU will be handed down (hopefully) for generations. My custom piece especially – I have wanted something like this for so many years and the research I did in the past turned up less than desirable stones and cost.
ODU far surpassed my expectations with both customer service and quality.
I am so grateful that Rhys did not throw in the towel with me and stuck by me until the end.
Thank you for your time in reading this email. Rhys is a total asset to ODU and I am going to be doing more business with ODU because I now NEED some opal earrings on a shepherd’s hook. I will be a customer forever and will be pleased to recommend your business to friends and family without hesitation.”
Katherine. P
“Just wanted to let you know I just received the delivery and all is well! The ring is gorgeous, I’m completely blown away by the craftsmanship. I sincerely thank you for the assistance through this entire process”.
J. Bishop
“Excellent product always love buying opal especially the mad colours that catches your eye. I buy my misses earrings each birthday or special occasion and the jewellery is made perfect and would love to buy more down the track, fast delivery, keep up the excellent work.”
Andrew. K
“The order arrived in good order yesterday, and both items look fantastic. As per usual, your website photos are realistic and honest representations. I always love looking at your great online showroom, and very much appreciate your exceptional customer service, as always. Happy Holidays to you and yours! I’ll be back :)”.
S. Schultz
If you want thoroughly professional help when searching for your opal, you can’t go past Opals Down Under at 11 Ballantyne Court, Glenview. The very highly trained staff will leave no stone unturned in their effort to find you exactly what you want. I can recommend them unreservedly.
I ordered an opal necklace based on a design I provided about fifteen years ago. The order was fulfilled and my wife was delighted with it.
Unfortunately it was stolen recently and I thought I would never be able to replicate the design.
Unfortunately it was stolen recently and I thought I would never be able to replicate the design.
I contacted opals direct and Rhys remembered the design!!! He even asked the original jeweller who had recently retired to remake the original design with a new opal.
The result is amazing – the setting is identical and the opal even more beautiful than the original one.
The financial element was easy and transparent and everything was dealt with easily and smoothly even from the UK.
Couldn’t recommend Rhys and the team at Opals Direct highly enough. Amazing!
PS My wife was delighted – and quite emotional. 😊
Nigel B.
A pleasure doing business with Opals Down Under. Their excellent reputation is well deserved and I recommend them as a trusted source for purchasing quality Australian opals.
Simon J.
Outstanding service, expedited mailing, and a beautiful gem that I will treasure. What more could you want.
Beth S.
“Dear Opals Down Under team,
I just wanted to say a huge and sincere thank you for giving my daughter, Indi, her dream birthday party today. The weather was far from ideal, but every single one of your staff were welcoming, accommodating and bubbly as we moved the party indoors.
Everyone went above and beyond to make the party a success. Thank you for being so easy-going about Pass the Parcel and cake decorating on your showroom floor and for allowing our face painter to set up under cover at the front door.
For our little six year old who spends every lunch time at school digging in the sandpit, hoping to find gems, this was the PERFECT celebration.
Thank you! Thank you! Thank you!
We appreciate you and we will definitely be back for more fossicking.”
Fiona C.
“Pendant arrived and it is truly as beautiful as you described! It was such a please working with you. You promptly replied and answered all questions. And the end result is magnificent!”
G. Summa
“I couldn’t be happier with the purchase everything was amazing from the piece to the delivery time wouldn’t complain about anything.”
Michael K.
“I have purchased quite a few Koroit opals from Opals Down Under. I have been buying quite a lot of opals lately but I usually find Opals Down Under have the best opal for the most reasonable price, And their shipping is outstanding. I get everything within 8 days. And they always look just as beautiful as they did in the pictures. Undoubtedly I will be buying more them.”
Nathaniel D.M
“It’s here and it’s more beautiful that I was expecting! Thank you, unboxing it felt like Christmas. Really appreciate your help with the postage too.
Wow, can’t stop looking at it to be honest, Opals are mesmerising.”
M. Brook
“I would like to tell you about my positive experience with both the customer service aspect and the quality of the piece(s).
First of all, Rhys Fox, Manager/Internet & Advertising Coordinator, was the most patient, professional individual. Rhys
is obviously highly educated about opals, custom settings and all things ODU.
I was not an easy customer to deal with. I didn’t read my communications from Rhys clearly, I was apprehensive about
spending money on unseen pieces and worried about the quality. Rhys clearly knows how to reassure customers and
provide a feeling of security and quality of pieces.
I am over the moon with my custom opal pendant and also the pendant(s) I purchased for my daughter. The pieces I have
purchased from ODU will be handed down (hopefully) for generations. My custom piece especially – I have wanted something like this for so many years and the research I did in the past turned up less than desirable stones and cost.
ODU far surpassed my expectations with both customer service and quality.
I am so grateful that Rhys did not throw in the towel with me and stuck by me until the end.
Thank you for your time in reading this email. Rhys is a total asset to ODU and I am going to be doing more business with ODU because I now NEED some opal earrings on a shepherd’s hook. I will be a customer forever and will be pleased to recommend your business to friends and family without hesitation.”
Katherine. P
“Just wanted to let you know I just received the delivery and all is well! The ring is gorgeous, I’m completely blown away by the craftsmanship. I sincerely thank you for the assistance through this entire process”.
J. Bishop
“Excellent product always love buying opal especially the mad colours that catches your eye. I buy my misses earrings each birthday or special occasion and the jewellery is made perfect and would love to buy more down the track, fast delivery, keep up the excellent work.”
Andrew. K
“The order arrived in good order yesterday, and both items look fantastic. As per usual, your website photos are realistic and honest representations. I always love looking at your great online showroom, and very much appreciate your exceptional customer service, as always. Happy Holidays to you and yours! I’ll be back :)”.
S. Schultz
“Can’t say anything but good about the company. Was shipped fast to the states. Quality was above and beyond the pictures. Awesome job on exceeding expectations. Thank you I will purchase again.”
I ordered an opal necklace based on a design I provided about fifteen years ago. The order was fulfilled and my wife was delighted with it.
Unfortunately it was stolen recently and I thought I would never be able to replicate the design.
Unfortunately it was stolen recently and I thought I would never be able to replicate the design.
I contacted opals direct and Rhys remembered the design!!! He even asked the original jeweller who had recently retired to remake the original design with a new opal.
The result is amazing – the setting is identical and the opal even more beautiful than the original one.
The financial element was easy and transparent and everything was dealt with easily and smoothly even from the UK.
Couldn’t recommend Rhys and the team at Opals Direct highly enough. Amazing!
PS My wife was delighted – and quite emotional. 😊
Nigel B.
A pleasure doing business with Opals Down Under. Their excellent reputation is well deserved and I recommend them as a trusted source for purchasing quality Australian opals.
Simon J.
Outstanding service, expedited mailing, and a beautiful gem that I will treasure. What more could you want.
Beth S.
“Dear Opals Down Under team,
I just wanted to say a huge and sincere thank you for giving my daughter, Indi, her dream birthday party today. The weather was far from ideal, but every single one of your staff were welcoming, accommodating and bubbly as we moved the party indoors.
Everyone went above and beyond to make the party a success. Thank you for being so easy-going about Pass the Parcel and cake decorating on your showroom floor and for allowing our face painter to set up under cover at the front door.
For our little six year old who spends every lunch time at school digging in the sandpit, hoping to find gems, this was the PERFECT celebration.
Thank you! Thank you! Thank you!
We appreciate you and we will definitely be back for more fossicking.”
Fiona C.
“Pendant arrived and it is truly as beautiful as you described! It was such a please working with you. You promptly replied and answered all questions. And the end result is magnificent!”
G. Summa
“I couldn’t be happier with the purchase everything was amazing from the piece to the delivery time wouldn’t complain about anything.”
Michael K.
“I have purchased quite a few Koroit opals from Opals Down Under. I have been buying quite a lot of opals lately but I usually find Opals Down Under have the best opal for the most reasonable price, And their shipping is outstanding. I get everything within 8 days. And they always look just as beautiful as they did in the pictures. Undoubtedly I will be buying more them.”
Nathaniel D.M
“It’s here and it’s more beautiful that I was expecting! Thank you, unboxing it felt like Christmas. Really appreciate your help with the postage too.
Wow, can’t stop looking at it to be honest, Opals are mesmerising.”
M. Brook
“I would like to tell you about my positive experience with both the customer service aspect and the quality of the piece(s).
First of all, Rhys Fox, Manager/Internet & Advertising Coordinator, was the most patient, professional individual. Rhys
is obviously highly educated about opals, custom settings and all things ODU.
I was not an easy customer to deal with. I didn’t read my communications from Rhys clearly, I was apprehensive about
spending money on unseen pieces and worried about the quality. Rhys clearly knows how to reassure customers and
provide a feeling of security and quality of pieces.
I am over the moon with my custom opal pendant and also the pendant(s) I purchased for my daughter. The pieces I have
purchased from ODU will be handed down (hopefully) for generations. My custom piece especially – I have wanted something like this for so many years and the research I did in the past turned up less than desirable stones and cost.
ODU far surpassed my expectations with both customer service and quality.
I am so grateful that Rhys did not throw in the towel with me and stuck by me until the end.
Thank you for your time in reading this email. Rhys is a total asset to ODU and I am going to be doing more business with ODU because I now NEED some opal earrings on a shepherd’s hook. I will be a customer forever and will be pleased to recommend your business to friends and family without hesitation.”
Katherine. P
“Just wanted to let you know I just received the delivery and all is well! The ring is gorgeous, I’m completely blown away by the craftsmanship. I sincerely thank you for the assistance through this entire process”.
J. Bishop
“Excellent product always love buying opal especially the mad colours that catches your eye. I buy my misses earrings each birthday or special occasion and the jewellery is made perfect and would love to buy more down the track, fast delivery, keep up the excellent work.”
Andrew. K
“The order arrived in good order yesterday, and both items look fantastic. As per usual, your website photos are realistic and honest representations. I always love looking at your great online showroom, and very much appreciate your exceptional customer service, as always. Happy Holidays to you and yours! I’ll be back :)”.
S. Schultz
I just received my order of 20229634 today. It looks fantastic, and exactly as pictured. My Wife loves it. Thank you.
I ordered an opal necklace based on a design I provided about fifteen years ago. The order was fulfilled and my wife was delighted with it.
Unfortunately it was stolen recently and I thought I would never be able to replicate the design.
Unfortunately it was stolen recently and I thought I would never be able to replicate the design.
I contacted opals direct and Rhys remembered the design!!! He even asked the original jeweller who had recently retired to remake the original design with a new opal.
The result is amazing – the setting is identical and the opal even more beautiful than the original one.
The financial element was easy and transparent and everything was dealt with easily and smoothly even from the UK.
Couldn’t recommend Rhys and the team at Opals Direct highly enough. Amazing!
PS My wife was delighted – and quite emotional. 😊
Nigel B.
A pleasure doing business with Opals Down Under. Their excellent reputation is well deserved and I recommend them as a trusted source for purchasing quality Australian opals.
Simon J.
Outstanding service, expedited mailing, and a beautiful gem that I will treasure. What more could you want.
Beth S.
“Dear Opals Down Under team,
I just wanted to say a huge and sincere thank you for giving my daughter, Indi, her dream birthday party today. The weather was far from ideal, but every single one of your staff were welcoming, accommodating and bubbly as we moved the party indoors.
Everyone went above and beyond to make the party a success. Thank you for being so easy-going about Pass the Parcel and cake decorating on your showroom floor and for allowing our face painter to set up under cover at the front door.
For our little six year old who spends every lunch time at school digging in the sandpit, hoping to find gems, this was the PERFECT celebration.
Thank you! Thank you! Thank you!
We appreciate you and we will definitely be back for more fossicking.”
Fiona C.
“Pendant arrived and it is truly as beautiful as you described! It was such a please working with you. You promptly replied and answered all questions. And the end result is magnificent!”
G. Summa
“I couldn’t be happier with the purchase everything was amazing from the piece to the delivery time wouldn’t complain about anything.”
Michael K.
“I have purchased quite a few Koroit opals from Opals Down Under. I have been buying quite a lot of opals lately but I usually find Opals Down Under have the best opal for the most reasonable price, And their shipping is outstanding. I get everything within 8 days. And they always look just as beautiful as they did in the pictures. Undoubtedly I will be buying more them.”
Nathaniel D.M
“It’s here and it’s more beautiful that I was expecting! Thank you, unboxing it felt like Christmas. Really appreciate your help with the postage too.
Wow, can’t stop looking at it to be honest, Opals are mesmerising.”
M. Brook
“I would like to tell you about my positive experience with both the customer service aspect and the quality of the piece(s).
First of all, Rhys Fox, Manager/Internet & Advertising Coordinator, was the most patient, professional individual. Rhys
is obviously highly educated about opals, custom settings and all things ODU.
I was not an easy customer to deal with. I didn’t read my communications from Rhys clearly, I was apprehensive about
spending money on unseen pieces and worried about the quality. Rhys clearly knows how to reassure customers and
provide a feeling of security and quality of pieces.
I am over the moon with my custom opal pendant and also the pendant(s) I purchased for my daughter. The pieces I have
purchased from ODU will be handed down (hopefully) for generations. My custom piece especially – I have wanted something like this for so many years and the research I did in the past turned up less than desirable stones and cost.
ODU far surpassed my expectations with both customer service and quality.
I am so grateful that Rhys did not throw in the towel with me and stuck by me until the end.
Thank you for your time in reading this email. Rhys is a total asset to ODU and I am going to be doing more business with ODU because I now NEED some opal earrings on a shepherd’s hook. I will be a customer forever and will be pleased to recommend your business to friends and family without hesitation.”
Katherine. P
“Just wanted to let you know I just received the delivery and all is well! The ring is gorgeous, I’m completely blown away by the craftsmanship. I sincerely thank you for the assistance through this entire process”.
J. Bishop
“Excellent product always love buying opal especially the mad colours that catches your eye. I buy my misses earrings each birthday or special occasion and the jewellery is made perfect and would love to buy more down the track, fast delivery, keep up the excellent work.”
Andrew. K
“The order arrived in good order yesterday, and both items look fantastic. As per usual, your website photos are realistic and honest representations. I always love looking at your great online showroom, and very much appreciate your exceptional customer service, as always. Happy Holidays to you and yours! I’ll be back :)”.
S. Schultz
I just wanted to say thank you! My wife’s ring showed up the Monday before her birthday (on Friday) to my surprise and is more beautiful than I anticipated! She is in love with it 🙂
Thank you for your help in making that happen.
I ordered an opal necklace based on a design I provided about fifteen years ago. The order was fulfilled and my wife was delighted with it.
Unfortunately it was stolen recently and I thought I would never be able to replicate the design.
Unfortunately it was stolen recently and I thought I would never be able to replicate the design.
I contacted opals direct and Rhys remembered the design!!! He even asked the original jeweller who had recently retired to remake the original design with a new opal.
The result is amazing – the setting is identical and the opal even more beautiful than the original one.
The financial element was easy and transparent and everything was dealt with easily and smoothly even from the UK.
Couldn’t recommend Rhys and the team at Opals Direct highly enough. Amazing!
PS My wife was delighted – and quite emotional. 😊
Nigel B.
A pleasure doing business with Opals Down Under. Their excellent reputation is well deserved and I recommend them as a trusted source for purchasing quality Australian opals.
Simon J.
Outstanding service, expedited mailing, and a beautiful gem that I will treasure. What more could you want.
Beth S.
“Dear Opals Down Under team,
I just wanted to say a huge and sincere thank you for giving my daughter, Indi, her dream birthday party today. The weather was far from ideal, but every single one of your staff were welcoming, accommodating and bubbly as we moved the party indoors.
Everyone went above and beyond to make the party a success. Thank you for being so easy-going about Pass the Parcel and cake decorating on your showroom floor and for allowing our face painter to set up under cover at the front door.
For our little six year old who spends every lunch time at school digging in the sandpit, hoping to find gems, this was the PERFECT celebration.
Thank you! Thank you! Thank you!
We appreciate you and we will definitely be back for more fossicking.”
Fiona C.
“Pendant arrived and it is truly as beautiful as you described! It was such a please working with you. You promptly replied and answered all questions. And the end result is magnificent!”
G. Summa
“I couldn’t be happier with the purchase everything was amazing from the piece to the delivery time wouldn’t complain about anything.”
Michael K.
“I have purchased quite a few Koroit opals from Opals Down Under. I have been buying quite a lot of opals lately but I usually find Opals Down Under have the best opal for the most reasonable price, And their shipping is outstanding. I get everything within 8 days. And they always look just as beautiful as they did in the pictures. Undoubtedly I will be buying more them.”
Nathaniel D.M
“It’s here and it’s more beautiful that I was expecting! Thank you, unboxing it felt like Christmas. Really appreciate your help with the postage too.
Wow, can’t stop looking at it to be honest, Opals are mesmerising.”
M. Brook
“I would like to tell you about my positive experience with both the customer service aspect and the quality of the piece(s).
First of all, Rhys Fox, Manager/Internet & Advertising Coordinator, was the most patient, professional individual. Rhys
is obviously highly educated about opals, custom settings and all things ODU.
I was not an easy customer to deal with. I didn’t read my communications from Rhys clearly, I was apprehensive about
spending money on unseen pieces and worried about the quality. Rhys clearly knows how to reassure customers and
provide a feeling of security and quality of pieces.
I am over the moon with my custom opal pendant and also the pendant(s) I purchased for my daughter. The pieces I have
purchased from ODU will be handed down (hopefully) for generations. My custom piece especially – I have wanted something like this for so many years and the research I did in the past turned up less than desirable stones and cost.
ODU far surpassed my expectations with both customer service and quality.
I am so grateful that Rhys did not throw in the towel with me and stuck by me until the end.
Thank you for your time in reading this email. Rhys is a total asset to ODU and I am going to be doing more business with ODU because I now NEED some opal earrings on a shepherd’s hook. I will be a customer forever and will be pleased to recommend your business to friends and family without hesitation.”
Katherine. P
“Just wanted to let you know I just received the delivery and all is well! The ring is gorgeous, I’m completely blown away by the craftsmanship. I sincerely thank you for the assistance through this entire process”.
J. Bishop
“Excellent product always love buying opal especially the mad colours that catches your eye. I buy my misses earrings each birthday or special occasion and the jewellery is made perfect and would love to buy more down the track, fast delivery, keep up the excellent work.”
Andrew. K
“The order arrived in good order yesterday, and both items look fantastic. As per usual, your website photos are realistic and honest representations. I always love looking at your great online showroom, and very much appreciate your exceptional customer service, as always. Happy Holidays to you and yours! I’ll be back :)”.
S. Schultz
Just picked up the ring, looks even better than I thought! Really stoked with it and the job you guys have done on it!
I ordered an opal necklace based on a design I provided about fifteen years ago. The order was fulfilled and my wife was delighted with it.
Unfortunately it was stolen recently and I thought I would never be able to replicate the design.
Unfortunately it was stolen recently and I thought I would never be able to replicate the design.
I contacted opals direct and Rhys remembered the design!!! He even asked the original jeweller who had recently retired to remake the original design with a new opal.
The result is amazing – the setting is identical and the opal even more beautiful than the original one.
The financial element was easy and transparent and everything was dealt with easily and smoothly even from the UK.
Couldn’t recommend Rhys and the team at Opals Direct highly enough. Amazing!
PS My wife was delighted – and quite emotional. 😊
Nigel B.
A pleasure doing business with Opals Down Under. Their excellent reputation is well deserved and I recommend them as a trusted source for purchasing quality Australian opals.
Simon J.
Outstanding service, expedited mailing, and a beautiful gem that I will treasure. What more could you want.
Beth S.
“Dear Opals Down Under team,
I just wanted to say a huge and sincere thank you for giving my daughter, Indi, her dream birthday party today. The weather was far from ideal, but every single one of your staff were welcoming, accommodating and bubbly as we moved the party indoors.
Everyone went above and beyond to make the party a success. Thank you for being so easy-going about Pass the Parcel and cake decorating on your showroom floor and for allowing our face painter to set up under cover at the front door.
For our little six year old who spends every lunch time at school digging in the sandpit, hoping to find gems, this was the PERFECT celebration.
Thank you! Thank you! Thank you!
We appreciate you and we will definitely be back for more fossicking.”
Fiona C.
“Pendant arrived and it is truly as beautiful as you described! It was such a please working with you. You promptly replied and answered all questions. And the end result is magnificent!”
G. Summa
“I couldn’t be happier with the purchase everything was amazing from the piece to the delivery time wouldn’t complain about anything.”
Michael K.
“I have purchased quite a few Koroit opals from Opals Down Under. I have been buying quite a lot of opals lately but I usually find Opals Down Under have the best opal for the most reasonable price, And their shipping is outstanding. I get everything within 8 days. And they always look just as beautiful as they did in the pictures. Undoubtedly I will be buying more them.”
Nathaniel D.M
“It’s here and it’s more beautiful that I was expecting! Thank you, unboxing it felt like Christmas. Really appreciate your help with the postage too.
Wow, can’t stop looking at it to be honest, Opals are mesmerising.”
M. Brook
“I would like to tell you about my positive experience with both the customer service aspect and the quality of the piece(s).
First of all, Rhys Fox, Manager/Internet & Advertising Coordinator, was the most patient, professional individual. Rhys
is obviously highly educated about opals, custom settings and all things ODU.
I was not an easy customer to deal with. I didn’t read my communications from Rhys clearly, I was apprehensive about
spending money on unseen pieces and worried about the quality. Rhys clearly knows how to reassure customers and
provide a feeling of security and quality of pieces.
I am over the moon with my custom opal pendant and also the pendant(s) I purchased for my daughter. The pieces I have
purchased from ODU will be handed down (hopefully) for generations. My custom piece especially – I have wanted something like this for so many years and the research I did in the past turned up less than desirable stones and cost.
ODU far surpassed my expectations with both customer service and quality.
I am so grateful that Rhys did not throw in the towel with me and stuck by me until the end.
Thank you for your time in reading this email. Rhys is a total asset to ODU and I am going to be doing more business with ODU because I now NEED some opal earrings on a shepherd’s hook. I will be a customer forever and will be pleased to recommend your business to friends and family without hesitation.”
Katherine. P
“Just wanted to let you know I just received the delivery and all is well! The ring is gorgeous, I’m completely blown away by the craftsmanship. I sincerely thank you for the assistance through this entire process”.
J. Bishop
“Excellent product always love buying opal especially the mad colours that catches your eye. I buy my misses earrings each birthday or special occasion and the jewellery is made perfect and would love to buy more down the track, fast delivery, keep up the excellent work.”
Andrew. K
“The order arrived in good order yesterday, and both items look fantastic. As per usual, your website photos are realistic and honest representations. I always love looking at your great online showroom, and very much appreciate your exceptional customer service, as always. Happy Holidays to you and yours! I’ll be back :)”.
S. Schultz
The ring just arrived and it’s BETTER than our highest hopes. Fantastic selection and the setting is great. It doesn’t fit on the finger I expected, but lucky me, it fits on the other hand, so it’s all good!! I love it
I ordered an opal necklace based on a design I provided about fifteen years ago. The order was fulfilled and my wife was delighted with it.
Unfortunately it was stolen recently and I thought I would never be able to replicate the design.
Unfortunately it was stolen recently and I thought I would never be able to replicate the design.
I contacted opals direct and Rhys remembered the design!!! He even asked the original jeweller who had recently retired to remake the original design with a new opal.
The result is amazing – the setting is identical and the opal even more beautiful than the original one.
The financial element was easy and transparent and everything was dealt with easily and smoothly even from the UK.
Couldn’t recommend Rhys and the team at Opals Direct highly enough. Amazing!
PS My wife was delighted – and quite emotional. 😊
Nigel B.
A pleasure doing business with Opals Down Under. Their excellent reputation is well deserved and I recommend them as a trusted source for purchasing quality Australian opals.
Simon J.
Outstanding service, expedited mailing, and a beautiful gem that I will treasure. What more could you want.
Beth S.
“Dear Opals Down Under team,
I just wanted to say a huge and sincere thank you for giving my daughter, Indi, her dream birthday party today. The weather was far from ideal, but every single one of your staff were welcoming, accommodating and bubbly as we moved the party indoors.
Everyone went above and beyond to make the party a success. Thank you for being so easy-going about Pass the Parcel and cake decorating on your showroom floor and for allowing our face painter to set up under cover at the front door.
For our little six year old who spends every lunch time at school digging in the sandpit, hoping to find gems, this was the PERFECT celebration.
Thank you! Thank you! Thank you!
We appreciate you and we will definitely be back for more fossicking.”
Fiona C.
“Pendant arrived and it is truly as beautiful as you described! It was such a please working with you. You promptly replied and answered all questions. And the end result is magnificent!”
G. Summa
“I couldn’t be happier with the purchase everything was amazing from the piece to the delivery time wouldn’t complain about anything.”
Michael K.
“I have purchased quite a few Koroit opals from Opals Down Under. I have been buying quite a lot of opals lately but I usually find Opals Down Under have the best opal for the most reasonable price, And their shipping is outstanding. I get everything within 8 days. And they always look just as beautiful as they did in the pictures. Undoubtedly I will be buying more them.”
Nathaniel D.M
“It’s here and it’s more beautiful that I was expecting! Thank you, unboxing it felt like Christmas. Really appreciate your help with the postage too.
Wow, can’t stop looking at it to be honest, Opals are mesmerising.”
M. Brook
“I would like to tell you about my positive experience with both the customer service aspect and the quality of the piece(s).
First of all, Rhys Fox, Manager/Internet & Advertising Coordinator, was the most patient, professional individual. Rhys
is obviously highly educated about opals, custom settings and all things ODU.
I was not an easy customer to deal with. I didn’t read my communications from Rhys clearly, I was apprehensive about
spending money on unseen pieces and worried about the quality. Rhys clearly knows how to reassure customers and
provide a feeling of security and quality of pieces.
I am over the moon with my custom opal pendant and also the pendant(s) I purchased for my daughter. The pieces I have
purchased from ODU will be handed down (hopefully) for generations. My custom piece especially – I have wanted something like this for so many years and the research I did in the past turned up less than desirable stones and cost.
ODU far surpassed my expectations with both customer service and quality.
I am so grateful that Rhys did not throw in the towel with me and stuck by me until the end.
Thank you for your time in reading this email. Rhys is a total asset to ODU and I am going to be doing more business with ODU because I now NEED some opal earrings on a shepherd’s hook. I will be a customer forever and will be pleased to recommend your business to friends and family without hesitation.”
Katherine. P
“Just wanted to let you know I just received the delivery and all is well! The ring is gorgeous, I’m completely blown away by the craftsmanship. I sincerely thank you for the assistance through this entire process”.
J. Bishop
“Excellent product always love buying opal especially the mad colours that catches your eye. I buy my misses earrings each birthday or special occasion and the jewellery is made perfect and would love to buy more down the track, fast delivery, keep up the excellent work.”
Andrew. K
“The order arrived in good order yesterday, and both items look fantastic. As per usual, your website photos are realistic and honest representations. I always love looking at your great online showroom, and very much appreciate your exceptional customer service, as always. Happy Holidays to you and yours! I’ll be back :)”.
S. Schultz
Got the ring and it’s not even remotely comparable to the pictures in how good it looks in person. I’m extremely impressed and so was the receiver. This was the big ring for me and I couldn’t have asked for better quality.
I ordered an opal necklace based on a design I provided about fifteen years ago. The order was fulfilled and my wife was delighted with it.
Unfortunately it was stolen recently and I thought I would never be able to replicate the design.
Unfortunately it was stolen recently and I thought I would never be able to replicate the design.
I contacted opals direct and Rhys remembered the design!!! He even asked the original jeweller who had recently retired to remake the original design with a new opal.
The result is amazing – the setting is identical and the opal even more beautiful than the original one.
The financial element was easy and transparent and everything was dealt with easily and smoothly even from the UK.
Couldn’t recommend Rhys and the team at Opals Direct highly enough. Amazing!
PS My wife was delighted – and quite emotional. 😊
Nigel B.
A pleasure doing business with Opals Down Under. Their excellent reputation is well deserved and I recommend them as a trusted source for purchasing quality Australian opals.
Simon J.
Outstanding service, expedited mailing, and a beautiful gem that I will treasure. What more could you want.
Beth S.
“Dear Opals Down Under team,
I just wanted to say a huge and sincere thank you for giving my daughter, Indi, her dream birthday party today. The weather was far from ideal, but every single one of your staff were welcoming, accommodating and bubbly as we moved the party indoors.
Everyone went above and beyond to make the party a success. Thank you for being so easy-going about Pass the Parcel and cake decorating on your showroom floor and for allowing our face painter to set up under cover at the front door.
For our little six year old who spends every lunch time at school digging in the sandpit, hoping to find gems, this was the PERFECT celebration.
Thank you! Thank you! Thank you!
We appreciate you and we will definitely be back for more fossicking.”
Fiona C.
“Pendant arrived and it is truly as beautiful as you described! It was such a please working with you. You promptly replied and answered all questions. And the end result is magnificent!”
G. Summa
“I couldn’t be happier with the purchase everything was amazing from the piece to the delivery time wouldn’t complain about anything.”
Michael K.
“I have purchased quite a few Koroit opals from Opals Down Under. I have been buying quite a lot of opals lately but I usually find Opals Down Under have the best opal for the most reasonable price, And their shipping is outstanding. I get everything within 8 days. And they always look just as beautiful as they did in the pictures. Undoubtedly I will be buying more them.”
Nathaniel D.M
“It’s here and it’s more beautiful that I was expecting! Thank you, unboxing it felt like Christmas. Really appreciate your help with the postage too.
Wow, can’t stop looking at it to be honest, Opals are mesmerising.”
M. Brook
“I would like to tell you about my positive experience with both the customer service aspect and the quality of the piece(s).
First of all, Rhys Fox, Manager/Internet & Advertising Coordinator, was the most patient, professional individual. Rhys
is obviously highly educated about opals, custom settings and all things ODU.
I was not an easy customer to deal with. I didn’t read my communications from Rhys clearly, I was apprehensive about
spending money on unseen pieces and worried about the quality. Rhys clearly knows how to reassure customers and
provide a feeling of security and quality of pieces.
I am over the moon with my custom opal pendant and also the pendant(s) I purchased for my daughter. The pieces I have
purchased from ODU will be handed down (hopefully) for generations. My custom piece especially – I have wanted something like this for so many years and the research I did in the past turned up less than desirable stones and cost.
ODU far surpassed my expectations with both customer service and quality.
I am so grateful that Rhys did not throw in the towel with me and stuck by me until the end.
Thank you for your time in reading this email. Rhys is a total asset to ODU and I am going to be doing more business with ODU because I now NEED some opal earrings on a shepherd’s hook. I will be a customer forever and will be pleased to recommend your business to friends and family without hesitation.”
Katherine. P
“Just wanted to let you know I just received the delivery and all is well! The ring is gorgeous, I’m completely blown away by the craftsmanship. I sincerely thank you for the assistance through this entire process”.
J. Bishop
“Excellent product always love buying opal especially the mad colours that catches your eye. I buy my misses earrings each birthday or special occasion and the jewellery is made perfect and would love to buy more down the track, fast delivery, keep up the excellent work.”
Andrew. K
“The order arrived in good order yesterday, and both items look fantastic. As per usual, your website photos are realistic and honest representations. I always love looking at your great online showroom, and very much appreciate your exceptional customer service, as always. Happy Holidays to you and yours! I’ll be back :)”.
S. Schultz
“Thank you so much. We received our necklace today and it is just gorgeous. And appreciate you getting it to us so quickly and in time for our deadline. ” (12/02/21)
I ordered an opal necklace based on a design I provided about fifteen years ago. The order was fulfilled and my wife was delighted with it.
Unfortunately it was stolen recently and I thought I would never be able to replicate the design.
Unfortunately it was stolen recently and I thought I would never be able to replicate the design.
I contacted opals direct and Rhys remembered the design!!! He even asked the original jeweller who had recently retired to remake the original design with a new opal.
The result is amazing – the setting is identical and the opal even more beautiful than the original one.
The financial element was easy and transparent and everything was dealt with easily and smoothly even from the UK.
Couldn’t recommend Rhys and the team at Opals Direct highly enough. Amazing!
PS My wife was delighted – and quite emotional. 😊
Nigel B.
A pleasure doing business with Opals Down Under. Their excellent reputation is well deserved and I recommend them as a trusted source for purchasing quality Australian opals.
Simon J.
Outstanding service, expedited mailing, and a beautiful gem that I will treasure. What more could you want.
Beth S.
“Dear Opals Down Under team,
I just wanted to say a huge and sincere thank you for giving my daughter, Indi, her dream birthday party today. The weather was far from ideal, but every single one of your staff were welcoming, accommodating and bubbly as we moved the party indoors.
Everyone went above and beyond to make the party a success. Thank you for being so easy-going about Pass the Parcel and cake decorating on your showroom floor and for allowing our face painter to set up under cover at the front door.
For our little six year old who spends every lunch time at school digging in the sandpit, hoping to find gems, this was the PERFECT celebration.
Thank you! Thank you! Thank you!
We appreciate you and we will definitely be back for more fossicking.”
Fiona C.
“Pendant arrived and it is truly as beautiful as you described! It was such a please working with you. You promptly replied and answered all questions. And the end result is magnificent!”
G. Summa
“I couldn’t be happier with the purchase everything was amazing from the piece to the delivery time wouldn’t complain about anything.”
Michael K.
“I have purchased quite a few Koroit opals from Opals Down Under. I have been buying quite a lot of opals lately but I usually find Opals Down Under have the best opal for the most reasonable price, And their shipping is outstanding. I get everything within 8 days. And they always look just as beautiful as they did in the pictures. Undoubtedly I will be buying more them.”
Nathaniel D.M
“It’s here and it’s more beautiful that I was expecting! Thank you, unboxing it felt like Christmas. Really appreciate your help with the postage too.
Wow, can’t stop looking at it to be honest, Opals are mesmerising.”
M. Brook
“I would like to tell you about my positive experience with both the customer service aspect and the quality of the piece(s).
First of all, Rhys Fox, Manager/Internet & Advertising Coordinator, was the most patient, professional individual. Rhys
is obviously highly educated about opals, custom settings and all things ODU.
I was not an easy customer to deal with. I didn’t read my communications from Rhys clearly, I was apprehensive about
spending money on unseen pieces and worried about the quality. Rhys clearly knows how to reassure customers and
provide a feeling of security and quality of pieces.
I am over the moon with my custom opal pendant and also the pendant(s) I purchased for my daughter. The pieces I have
purchased from ODU will be handed down (hopefully) for generations. My custom piece especially – I have wanted something like this for so many years and the research I did in the past turned up less than desirable stones and cost.
ODU far surpassed my expectations with both customer service and quality.
I am so grateful that Rhys did not throw in the towel with me and stuck by me until the end.
Thank you for your time in reading this email. Rhys is a total asset to ODU and I am going to be doing more business with ODU because I now NEED some opal earrings on a shepherd’s hook. I will be a customer forever and will be pleased to recommend your business to friends and family without hesitation.”
Katherine. P
“Just wanted to let you know I just received the delivery and all is well! The ring is gorgeous, I’m completely blown away by the craftsmanship. I sincerely thank you for the assistance through this entire process”.
J. Bishop
“Excellent product always love buying opal especially the mad colours that catches your eye. I buy my misses earrings each birthday or special occasion and the jewellery is made perfect and would love to buy more down the track, fast delivery, keep up the excellent work.”
Andrew. K
“The order arrived in good order yesterday, and both items look fantastic. As per usual, your website photos are realistic and honest representations. I always love looking at your great online showroom, and very much appreciate your exceptional customer service, as always. Happy Holidays to you and yours! I’ll be back :)”.
