My experience with Opals Down Under has exceeded my expectations! Customer service is prompt and helpful. Rhys and Scott are professionals whose goal is to find you the perfect opal, which in my case, is a stunning boulder opal with fire and more colors (red, violet, orange, blue, green) than I could have ever imagined when I first embarked on finding an opal, my daughter’s birthstone. The bezel setting is a simple, elegant classic but your (and your jeweller’s) patience throughout the waxing process was so so amazing. Now we have a timeless heirloom for our daughter. Thank you SO much!